Managing Director, Head of Unit

Managing Director, Head of Unit 42 Canada

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real‑world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real‑world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact.

Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

The Managing Director, Unit 42, is responsible for leading Unit 42’s consulting practice for Canada. This person will be active in the day‑to‑day delivery aspects and functional management of the consulting organization, but is also responsible for the strategic direction of the practice, building the business and becoming a strategic advisor to our customers. The role requires deep cybersecurity subject matter expertise and business savvy;

this person is interested in our customers' success and in scaling a profitable business. The individual will be our clients’ trusted partner for high‑stakes incident response, advocate for cybersecurity risk management, provide strategic and technical leadership and focus on product pull‑through.

• Strategic Leadership:
  Partner with the Unit 42 executive team, sales, and service line leaders to develop and execute a comprehensive strategy for both the Digital Forensics &incident Response (DFIR) and Proactive Cyber Risk practices. Manage goals and milestones to achieve quarterly, annual, and long‑term objectives.
• Business Growth & Financials:
  Partner with Sales and GTM teams to drive new business, prepare comprehensive proposals, lead complex pitch meetings, and manage the practice to achieve revenue targets.
• Service Innovation:
  Drive innovation across Unit 42’s reactive and proactive offerings. Collaborate with cross‑functional teams to bring new capabilities to market that leverage Palo Alto Networks products, advance the maturation of existing services, and scale the Unit 42 Retainer offering.
• Client Relationships:
  Cultivate and maintain long‑term relationships with key clientele, serving as a trusted advisor and advocate for client needs while increasing awareness of Unit 42’s full capabilities.
• Operational Excellence:
  Ensure the consistency and quality of all services, delivering the highest level of customer service. Identify and execute strategies for process improvement and service enablement that result in the pull‑through of Palo Alto Networks products.
• Team Management:
  Recruit, onboard, and retain world‑class talent across both DFIR and CRM disciplines. Manage team productivity through the attainment of utilization targets and create an operating rhythm that ensures the attainment of consulting goals.
• Culture & Development:
  Support the professional growth of consultants through training and technical enablement. Foster a culture that attracts smart, kind team members dedicated to executing with excellence.
• Threat Intelligence Integration:
  Integrate threat intelligence into all services by deepening the feedback loop with the Unit 42 Threat Intelligence team and telemetry.
• Hands‑on Delivery:
  Provide hands‑on, expert‑level services—ranging from proactive cybersecurity assessments to incident response—and deliver findings effectively to CxO and Board of Directors.
• Thought…