Software – President and CEO

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About the Company

Our client is a well-established Canadian software platform and solutions company that serves large vertical markets such as financial services, retail, and telecommunications. The firm’s broad addressable markets are sizeable and fast growing with industry experts predicting 25% per year growth to over $5bb within the next three years. The firm’s specific target markets represent almost one-third of that total.

Our client’s mission is to deliver the highest value to its customers with unparalleled industry solutions built on innovative patented technologies, deep technical knowledge and feature-rich applications. The firm is widely recognized for the robustness of its technologies, ease of use, flexibility and profound impact on client businesses.

Our client is Toronto-based and boasts a blue-chip private equity-led ownership group.

Scope of Position

As part of a planned transition by the current President and CEO, our client is undertaking a search for an executive to lead the company through its next stage of growth. The incumbent leaves a growing, profitable company with solid industry fundamentals, a superb reputation, high analyst rankings, a large and loyal customer base, a motivated team and a clear product roadmap and strategy for explosive growth.

Owning the strategy and driving its execution will be the responsibility of the President and Chief Executive Officer. Reporting to the Board of Directors, the President & CEO will lever the company’s positioning, momentum and growing markets to significantly accelerate revenues and profits. It is expected that the successful candidate will bring a driving, hands-on, ‘lead from the front’ approach to that task while nurturing a collaborative culture of excellence.

This is an outstanding opportunity that features:

• Strong industry and company growth
• Committed and well-funded financial backers
• Highly entrepreneurial culture
• An opportunity to make a real difference

Functional Tasks

• Work with the Board of Directors and members of the senior management team to refine the strategic and operating plans, priorities and options.
• Oversee the day-to-day operations of the company to ensure the timely implementation and execution of the business and financial plans.
• Ensure that organizational capacity is in place by which to deliver on the company’s plans.
• Architect the organization ensuring that it has in place the human resources, processes and operational capabilities by which to scale and the corporate culture to outperform.
• Provide ongoing direction, performance management and developmental support to the team. Continue to build world-class capabilities. Focus the team to accelerate and drive the growth of the business, new market development, sector leadership and profitability.
• Drive the revenue build process with substantive rapid growth as the goal. Refine and align the sales organization and processes to that goal.
• Maintain, improve, and create senior level relationships with existing and potential customers and strategic partners.
• Ensure operational milestones are met on time, with high quality – and that they meet the cost objectives that are established; report on a monthly as well as a quarterly basis.
• Remain abreast of the industry, competitors and trends with a view to ensuring that all alliance, acquisition and investment opportunities are considered and the most attractive pursued.
• Lead the expansion of the company business into new high growth verticals. Engage with strategic stakeholders in those markets.
• Report regularly and proactively to the board of directors on results and plans going forward.
• Adapt business model to capitalize on evolving customer needs and new competitive offerings.
• Implement and continually refine a product roadmap that incorporates customer feedback and ensures competitive advantage in the marketplace.

Key Performance Indicators

In light of the identified responsibilities, the following arespecific deliverablesthat the position is designed to achieve.

• Specific measures of performance relating to growth, profitability, customer satisfaction, etc. will be discussed and…