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161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Product Management - Growth
** About Capital One Canada
** For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!
**** About the Team
**** Group Product Managers in Growth are strategic thinkers and dedicated problem-solvers who lead and mentor a team of Product Managers to leverage big data, agile principles, and customer insights to drive customer acquisition, engagement, and retention will re-imagine the way people interact with money across a portfolio of products – creating experiences that simplify and enhance our customers’ lives while delivering measurable business growth.
Here are a few examples of how Group Product Managers and their teams create customer value that directly accelerates our growth at Capital One.
* Defining the strategy for our application funnel to maximize conversion and optimize acquisition across our credit card products
* Driving the strategy for Quick Check, our credit card eligibility tool, to maximize its presence across customer channels and give more Canadians the confidence to apply without rejection
* Overseeing a portfolio of products dedicated to deepening customer engagement, such as launching and optimizing credit monitoring tools to drive engagement and long-term financial health
* Managing and scaling data and machine learning platforms across the organization to deliver smart, personalized experiences
**** Your Responsibilities:
**** As a Group Product Manager and a People Leader, you’ll be expected to demonstrate proficiency in five key areas, while providing strategic direction and coaching to a team of Product Managers:
* Human Centered + As a strategic leader, you will define the target customer experience and an environment where customer-backed thinking is a part of the team’s DNA + You’ll coach your team to leverage their understanding of the end-to-end customer experience to ground and build product vision and strategy
* Business Focused + You’ll define key success metrics and measurable outcomes that matter for your domain, focusing on key growth levers (e.g. conversion, funnel optimization, activation) + You'll prioritize work to achieve those outcomes across multiple teams or problem statements, and guide your team's prioritization decisions to maximize growth and impact
* Technology Driven + You’ll explore domain relevant technology to support discovery and apply learnings to push the boundaries of what you think is possible today & tomorrow + You’ll foster an active partnership with technology and design partners to collectively define destination state and go after shared objectives
* Integrated Problem Solving + You’ll develop and evangelize a compelling product vision that aligns with the broader business goal + You’ll develop and oversee a roadmap that addresses multiple opportunity spaces and appropriately prioritize opportunities to maximize impact across the entire domain
* Transformational Leadership + You will be a dedicated people leader, responsible for the performance, coaching, and career development of a team of Product Managers + You’ll contribute to team culture and our product community to attract, develop and retain top talent
**** We want you if you*
* ** are:
***** Intellectually curious. You ask why, you explore and you're not afraid to blurt out your crazy idea. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
* A communicator & influencer. You can communicate complex ideas clearly regardless of your audience. Your team knows their priorities and why they’re doing what they’re doing. You can always rally associates to work with you
* A do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work
* Passionate & customer focused. You…
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