Associate, Business Process Re-Engineering

Is this role right for you?

• Provide expert advice and guidance to management, staff and internal and external stakeholders about business process management, Lean Six Sigma regarding the identification, improvement, and sustainment of process improvement initiative (DMAIC)

• Use analytical and quantitative methods to assess, design and implement process optimization opportunities to better connect, streamline and simplify cross-functional operations. Define meaningful business metrics to drive process effectiveness that delivers business results

• Effectively communication and strategically influence middle management and executive leadership to adopt productivity improvements and champion change management

• Responsible for the coaching and mentoring of team to achieve results; direct reports within this role

• Champions a customer focused culture to deepen client relationships and levrage broader Bank relationships, systems and knowledge, in supporting team objectives and personal development

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Directs day-to-day activities in a manner consistent with the Bank’s risk culture and relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams.

• Contributes to a high-performance environment where employees invest wisely, take accountability, and work on the right things. Ensure timely, high-quality processes and procedures are efficient and effective to enable our business partners’ success and deliver a superior customer experience

• Contributes to an environment in which the team pursues effective and efficient operations in the respective areas. While ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 0-2 years of relevant experience, including cost reduction/productivity improvement expertise

• Lean Six Sigma Black Belt Certification an asset

• Previous experience with Lean methodology systems and tools, and small to medium scale change management initiatives

• Proficiency in managing organizational change and ability to align efforts with overall business objectives and develop long term strategies for sustainable improvement

• Strong leadership skills to inspire and motivate cross-functional teams, foster collaboration, and drive results.

What’s in it for you?

• Ability to drive significant change within the organization, leading to increased efficiency, cost savings, and improved customer satisfaction

• Opportunity to enhance skills in leadership, strategic planning, and project management, contributing to personal and career development

• Fulfilment from seeing the direct impact of process improvements on the organization, leading to greater job satisfaction

• Recognition from senior leadership and peers for contributing to organizational success, along with increased influence in decision-making processes.

• Opportunities to collaborate with cross-functional teams, and industry experts, expanding professional network and fostering valuable relationships