Associate Vice President, Client Services; Private Equity

Everyday, somewhere in the world, important decisions are made. Whether it is a private equity company deciding to invest millions into a business or a large corporation implementing a new strategic direction, these decisions impact employees, customers, and other stakeholders.

Consulting and private equity firms come to pro Sapient when they need to discover knowledge to help them make great decisions and succeed in their goals. It is our mission to support them in their discovery of knowledge.

We help our clients find industry experts who can provide their knowledge via interview or survey: we curate this knowledge in a market-leading software platform; and we help clients surface knowledge they already have through expansive knowledge management.

As pro Sapient continues to expand globally, we’re looking for an Associate Vice President (AVP) to join our Private Equity business unit and help drive continued growth across our PE client base in the Americas. The role focuses on leading a team of high performing individuals to connect our PE clients to subject matter experts across the globe, using KPI's and delivery metrics to unlock revenue growth.

This is a high-impact leadership role where you’ll partner closely with our clients, lead dynamic teams, and drive strategic initiatives that fuel account growth. You’ll thrive in a fast-paced, competitive environment with significant opportunity for overperformance and understand the how to drive delivery to unlock revenue growth.

The ideal candidate is a natural leader with strong commercial instincts, exceptional client management skills, and the ability to inspire teams toward operational excellence.

The key responsibilities for this role will include:

Account Management

• Manage a roster of key Private Equity clients with precision and attention to detail.
• Oversee multiple client workflows, ensuring projects are executed efficiently and at the highest standard.
• Identify opportunities for process improvement and operational excellence.

Client & Stakeholder Management

• Build and maintain strong, trust-based relationships with key stakeholders and clients.
• Serve as a consultative partner who anticipates client needs and provides solutions that enhance value.
• Partner with Commercial teams to identify and capture growth opportunities.
• Partner with the Commercial Department to identify new business opportunities aligned with company goals.
• Support quarterly and annual planning for your client portfolio, driving innovation and client satisfaction.
• Leverage pro Sapient’s full product suite to create cross-selling opportunities and strengthen client relationships.

Strategic Execution & Team Leadership

• Translate business strategy into actionable plans that drive results.
• Lead, mentor, and inspire high-performing teams through effective coaching and communication.
• Foster a culture of accountability, collaboration, and client-first delivery.
• Set clear objectives aligned with company strategy and empower your team to achieve them.
• Provide hands-on coaching and mentorship to line managers, enhancing their people, client, and delivery skills.
• Collaborate with People & Talent teams on hiring, promotions, performance management, and succession planning.
• Foster a high-performance culture that celebrates excellence and encourages continuous learning.

Project Management & Operational Excellence

• Ensure outstanding project delivery by setting and tracking KPIs that drive revenue and client impact.
• Regularly audit projects and identify areas for improvement.
• Champion new technology and process innovations within your team to boost efficiency and performance.

Some additional elements for the role to consider before applying include:

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