Senior Logistics Manager

Toronto, On

Logistics, Rental Services

Competitive salary $95,000-$125,000 based on experience with bonus, benefits

Our client, an established organization in the Rental services sector, specializes in providing logistical solutions for large-scale projects. The Senior Logistics Manager will oversee operations to ensure timely, efficient, and cost-effective service delivery, managing a team that includes customer success, fleet management, and installation staff. This position is key to optimizing operational processes, driving financial performance, and enhancing the overall customer experience.

• Develop and implement a unified operational plan, aligning customer success, dispatch, and fleet teams for consistent service delivery.
• Ensure high-quality customer execution through on-time and accurate operations, managing service recovery for urgent orders.
• Take ownership of financial performance, including labor costs, fleet management, and service delivery metrics, ensuring alignment with budgetary targets.
• Monitor daily operations, managing dispatch, routing, and fleet teams to ensure route readiness and operational efficiency.
• Collaborate closely with the sales team to ensure alignment between customer commitments and operational capabilities.
• Work with warehouse teams to ensure timely and accurate order fulfillment, minimizing delays and rework.
• Optimize route planning, crew deployment, and fleet utilization to maximize throughput and minimize inefficiencies.
• Ensure compliance with fleet safety and maintenance regulations, implementing training programs to reduce risk and enhance operational safety.
• Lead efforts to continuously reduce downtime, accidents, and service failures through proactive management.

• Post-secondary education in logistics, supply chain management, business administration, or a related field would be an asset.
• 10+ years of experience in logistics or transportation management, with at least 3 years in a senior or multi-site leadership role.
• Experience in industries with high-volume logistical operations, such as rentals, project management, or seasonal services.
• Strong understanding of fleet safety, compliance, and transportation regulations (e.g., TDG, DOT, CVOR).
• Proficiency with logistics software, route optimization tools, and fleet management systems.
• A valid driver’s license and the ability to travel between multiple locations.
• Industry-specific certifications or professional designations are a plus.
• Excellent leadership skills, with experience managing cross-functional teams in a fast-paced environment.
• Ability to drive continuous improvement and manage operational scale without increasing costs proportionally.