Senior Manager, Issue Management
Job in
Toronto, Ontario, M5A, Canada
Listing for:
BMO
Full Time
position
Listed on 2026-02-16
Job specializations:
-
Management
Risk Manager/Analyst, Program / Project Manager
Job Description & How to Apply Below
Final date to receive applications:
Address:
100 King Street West
Job Family Group:
Audit, Risk & Compliance
The Senior Manager, Issues Management role within the Operational Non-Financial Risk (ONFR) Program team will be instrumental in supporting the enterprise-wide Issues Management Program and related initiatives for ongoing maturity within the risk management framework. Issue Management is an established program with distributed responsibilities, and the Sr. Manager will collaborate and coordinate with cross functional teams to provide strategic leadership in Issue Management, supporting both established activities as well as the cycle of continuous improvement that is key to Issue Management.
The Sr. Manager serves as a subject matter expert and advisor to stakeholders in all aspects of Issue Management.
Provides oversight, monitoring and reporting on operational risks for a designated portfolio. Develops and monitors the operational management framework that includes the governance framework & practices leveraged across BMO to manage operational risks. Provides policies & standards, methodologies and controls that increase transparency, accuracy and consistency across groups. Works with stakeholders to implement the methodology, metrics and program standards for the assigned portfolio to ensure compliance as well as effective monitoring, timely reporting and identification of action plans.
Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Interprets new regulations and assesses impacts to the governance framework.Develops reports on the status of the governance program or framework components to various internal & external stakeholder audiences.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Measures the effectiveness of risk governance system and framework; recommends changes as required.Conducts independent analysis and assessment to resolve strategic issues.Leads the development and maintenance of the governance system and framework.Acts as the prime subject matter expert for internal/external stakeholders.Represents the model validation program / portfolio for internal/external regulatory audits and/or examinations.Ensures alignment between stakeholders.Designs and produces regular and ad-hoc reports, and dashboards.Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.Defines business requirements for analytics & reporting to ensure data insights inform business decision making.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Manages the review and sign-off process for relevant regulatory reporting.Leads and integrates the monitoring, measurement & reporting on the status of the operational risk governance program to internal & external stakeholders.Leads the management of governance meetings and maintenance of governing body mandates, oversight and approval guidelines.May provide specialized support for other internal and external regulatory requirements.Provides input into the planning and implementation of ongoing operational programs in support of the operational risk framework.Leads/participates in the design, implementation and management of core business/group…
Position Requirements
10+ Years
work experience
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