Retail Operation Manager Job Toronto area,Ontario Canada,Management

Job Description

We are seeking a Retail Operations Manager located in Ontario.

We offer a competitive salary along with a range of attractive benefits and company discounts. Additionally, we provide ongoing training throughout your career to support and guide your professional development.

Reporting to the Marketing and Store Experience Manager, the Retail Operations Manager will partner with Corporate and regional leadership to optimize store operations and ensure a consistent, best-in-class customer experience. They will promote a unified team culture, coach store teams on supporting a dual-format business, and drive sales and KPI performance through strong leadership and a focus on exceptional customer service.

Your main responsibilities:

Ensure store procedures are consistently followed to maintain inventory hygiene, including management of backorders, class returns, overstock, and non-listed items

Provide monthly communication regarding upcoming events, promotions, and program rollouts

Validate and selects best planograms to support business development and sales growth in each store

Oversee the development and execution of plans to maintain showroom standards across all stores in the territory

Promote and reinforce customer service excellence and selling skills, focusing on customer engagement, add-on sales, solution selling, and increasing average SKUs per transaction

Lead in-store renovation projects and openings for NAPA Corporate Stores

Lead in-store merchandising efforts, including stack outs, end caps, side wings, clip strips, impulse zones, point-of-sale materials, promotional pricing, and shelf-facing standard

Requirements

To join our team, you need, among other things:

Minimum of 5 years of progressive experience in the retail industry, with previous experience as a District Manager and/or Store Manager considered a strong asset

University or College degree in Marketing, Business Administration, or a related field

Proficient in Microsoft Office Suite

Demonstrated ability to work independently while building and maintaining strong collaborative partnerships

Ability to build effective relationships through open communication, sharing ideas, supporting team decisions, and focusing on issues rather than individuals

Ability to travel frequently throughout Ontario

At UAP, we take care of our family

WE ARE UAP
BENEFITS AND PERKS

When you work at UAP, you get benefits that meet your needs, whatever your personal or family situation. The health of our team members and their families is a top priority.

Which is why we offer several programs to support you through life’s milestones and unexpected hurdles.

Benefits and perks BENEFITS PROGRAM BENEFITS PROGRAM Choose the level of coverage that suits your needs Choose the level of coverage that suits your needs

Our flexible benefit plan lets you choose the level of coverage that suits you and your family situation. Furthermore, UAP offers you free life and short-term disability insurance, as well as flex credits to assist in your benefit premium, cover certain expenses or to be used as savings (group RRSP, group TFSA, RESP). Interesting, isn’t it?

PAID TIME OFF PAID TIME OFF Maintain a healthy work-life balance Maintain a healthy work-life balance

Even the most dedicated of employees still needs a break now and then. That’s why we have an attractive vacation policy and offer personal days off.

EMPLOYEE RECOGNITION PROGRAM EMPLOYEE RECOGNITION PROGRAM Get the recognition you deserve for your achievements Get the recognition you deserve for your achievements

Recognition is part of our corporate culture, which is why we’ve introduced a formal recognition program for our team members. UAP employees can give and receive recognitions and redeem their points for gifts!

VIRTUAL HEALTH CARE AND EFAP VIRTUAL HEALTH CARE AND EFAP Keep up with your health with a convenient and effective telemedicine service Keep up with your health with a convenient and effective telemedicine service

Do you have quick, easy access to a health care professional? With our Dialogue virtual health care service, there’s no need to wait in line. You and your family will be able to receive quality care…


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