Title: Senior Director-Philanthropy Planning & Operations
Employee Working
Location:
Partially Virtual / Hybrid (Canada)
Employment Status: Permanent Full-time
The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.
Reporting to the Chief Development Officer and working closely with the Senior Leadership Team, the Senior Director of Philanthropy Planning & Operations possesses a strong understanding of fundraising and provides leadership in establishing and maintaining strategic and operational planning processes and standards, data and information management, and business practices within the philanthropy division. This role is a member of the Philanthropy Senior Leadership team and supports strategic coordination and alignment among fundraising, marketing, and donor experience teams, promoting a One Red Cross approach within philanthropy.
It ensures that work is integrated, efficient, and aligned with the strategic priorities of philanthropy and CRC, and that philanthropy teams achieve their key results.
This role also manages and provides leadership for Philanthropic Operations, Planning & Project Management, Information and Quality Management, CRC’s Website, Technology Integration, and the Call Centre. It acts as the main link and relationship manager between philanthropy and corporate services. Working with senior leadership, this role will coordinate business development efforts, including leveraging technology, and creating and applying standardised planning and business management practices and tools.
This will promote consistent implementation across teams, support the growth of business management practices, and encourage an analytical approach to informed decision-making.
In this role, you will:
Responsibility 1:
Provides Leadership to Philanthropy Strategic and Operational Planning
In collaboration with the CDO and Senior Leadership, manages the process for developing philanthropy strategic goals and priorities on a mid to long-term (3-5 year) basis with an annual update.
Aligns with the corporate planning process by leading the development and implementation of planning tools, including creating supporting materials for long-term strategic and annual operational planning.
In collaboration with the CRC organizational Annual Operating Plan (AOP) team, leads the planning process in partnership with the Philanthropy leadership team, using the CRC’s AOP planning tools, systems, and processes, as well as the annual budget process.
Establishes and leads the annual review of planning practices in Philanthropy, including the development cycle, tools, and processes to support ongoing improvement and alignment with long-term strategic goals, objectives, and outcomes. Ensures consistency with organizational planning documents and processes.
Oversees and leads the coordination of reporting cycles for the Philanthropy teams, such as Monthly and Quarterly KR reporting, AOP, and Quality reporting.
Supports the development of quarterly & AOP reporting for the CDO to the executive.
Supports fundraising teams in developing existing initiatives or launching new ones to increase revenue. Identifies necessary investments to sustain fundraising programs, including technologies, to facilitate discussions with CRC leadership about growth potential and improvements.
Ensures that effective coordination mechanisms are established and promotes alignment and connectedness between Philanthropy and other organizational units (Support Services, other Service Lines).
Supports project coordination, change management, and implementation of Philanthropy’s strategic priorities and projects as needed.
Alongside the CDO and with input from the SLT, leads strategic priorities within our employee experience pillar.
Contributes to building a winning team culture grounded in trust, openness, collaboration, accountability, results-focused, innovation,…
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