Account Director

Havas Health Toronto is looking for an experienced  Account Director, Client Services  to join our dynamic team. If you’re a strategic thinker, a client relationship builder, and passionate about leading great work in the health & pharma space — we’d love to hear from you.

About the Role
As an Account Director at Havas Health Toronto, you’ll lead client relationships, mentor a talented team, and ensure our work not only meets expectations—but exceeds them. You’ll play a key role in delivering strategically grounded, creatively excellent, and business-driving campaigns across multiple health and pharma brands.

Key Responsibilities
1. Drive Client Success (40%)

Develop deep knowledge of assigned drug brands, therapeutic areas, and market dynamics

Lead strategic communications planning and campaign execution

Build trusted client relationships and identify opportunities to add value

Manage budgets, timelines, and ensure smooth internal workflows

Track revenue forecasts and proactively manage project financials

Mentor and support team members in their growth

Provide clear direction and regular feedback

Develop annual performance plans with each team member

3. Champion Creative Excellence (15%)

Collaborate closely with Creative, Strategy, and Digital teams

Ensure briefs, estimates, and timelines are well-defined and aligned

Help craft and sell through CBIs that push brands forward

Uphold strategic and creative quality throughout execution

4. Grow Existing Business (15%)

Identify and pitch new opportunities within current client portfolios

Collaborate across departments to create compelling sell stories

5. Support New Business Efforts (10%)

Contribute to pitch strategy, development, and presentations

Help shape winning narratives and bring fresh thinking to the table

Team Management
Direct reports may include Account Supervisors/Managers and Project Managers.

What We're Looking For

Proven experience in client services/account management in a healthcare or pharma agency setting

Strong working knowledge of PAAB

Strong strategic thinking, financial acumen, and leadership skills

Exceptional communication and relationship‑building abilities

Passion for great work and a collaborative mindset

Why Join us?
We are deeply committed to investing in the professional development of our team members, providing ample opportunities to expand skills, take on diverse challenges, and contribute to high‑impact projects. Our passion for what we do drives us. Joining our team means being part of a culture and organization that prioritizes growth, innovation, and the pursuit of excellence…not to mention you would make some pretty cool new friends!

Havas also offers a comprehensive benefits program, which includes medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top‑up, and paid time off.

Additional Information
This role represents an active vacancy  will be joining a collaborative, growth‑oriented environment where ideas are encouraged and career development is supported. The base salary range for this position is CAD $100,000 to $125,000, with final compensation determined based on factors such as work location, skills, experience, and background.

Havas uses artificial intelligence‑enabled tools to support certain aspects of the recruitment process. All hiring decisions are made by our recruiting and hiring teams.

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