Manager, Fund & Investment Operations
Job in
Toronto, Ontario, M5A, Canada
Listing for:
Vanguard
Full Time, Part Time
position
Listed on 2026-02-20
Job specializations:
-
Management
Risk Manager/Analyst, Operations Manager, Business Management
Salary/Wage Range or Industry Benchmark: 126000 - 176000 CAD Yearly
CAD
126000.00
176000.00
YEAR
Job Description & How to Apply Below
Vanguard Canada is delivering upon an exciting product roadmap, with new product launches underway, and ongoing efforts to enhance our existing products, and the supporting ecosystem. To support this growth and complexity, we are seeking a local fund operations SME who can enhance the integrity and performance of fund operations, strengthen our controls environment and bolster our compliance infrastructure. There are two key facets to this role:
Stand up a local oversight model on behalf of the Canadian business ensuring alignment and accountability amongst internal shared service partners, and external third-party administrators. Act as a local SME to support projects as we launch new products and enhance our existing lineup, partnering with global shared service teams to drive outcomes.
Key Responsibilities:
Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.Serve as the primary local point of accountability for shared service teams and external administrators, ensuring strong coordination, operational transparency, and alignment with organizational expectations.Exercise independent oversight of fund administration activities, ensuring effective risk identification, escalation, and resolution while maintaining appropriate segregation from day-to-day processing.Evaluate and challenge internal shared service and external service provider performance against KPIs, SLAs, and regulatory obligations, driving accountability and ensure the delivery of high-quality, compliant services.Lead the identification and remediation of systemic service provider risks, shaping corrective plans, monitoring execution, and proactively advising management on emerging trends and risk implications.Represent the organization as the local lead for third-party service providers, ensuring operational practices remain aligned with regulatory expectations and market standards.Steer strategic and regulatory initiatives, including fund launches, readiness programs, operational risk efforts, and other enterprise projects that require cross-functional leadership and oversight.Oversee post launch governance and post-implementation reviews, validating successful product integration and championing continuous improvement across processes, controls and stakeholder engagement.Deliver high-impact oversight reporting to management, synthesizing control effectiveness, operational performance, and key risk insights to inform decision-making and strengthen governance.Experience:
7-10 years of experience in fund administration, fund operations, compliance, audit and tax.Broad exposure to multiple functional areas of the fund lifecycle and governance oversight.Experience in third-party monitoring and performance, including KPIs, SLAs, and compliance and contractual obligationsExperience analyzing operational performance data, identifying recurring issues, and recommending effective remedial strategies.Strong understanding of Canadian regulatory requirements affecting fund administration.Experience supporting product launches and enhancements for mutual funds and ETFs.Strong project coordination and change management skillsProven track record of building and maintain strong relationships with internal stakeholders and external fund administrators.Strong experience preparing and delivering oversight reports, risk assessments, or performance summaries to senior management.Experience contributing to the design and implementation of improved governance processes, controls, or operational efficiency initiatives.Proven experience managing direct reports, with responsibility for managing development and coaching.Pay Transparency
Expected Salary Range: $126,000 - $176,000
Role status: existing vacancy
Our compensation ranges are based on role, level, and local market. Individual pay within the range is determined by factors such as job-related skills, experience, and relevant education or training. For part-time roles, pay will be…
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