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Director, Business Operations and Strategy

Job in Toronto, Ontario, C6A, Canada
Listing for: Scotiabank
Full Time position
Listed on 2026-02-20
Job specializations:
  • Management
    Business Management, Corporate Strategy, Business Analyst, Operations Manager
Job Description & How to Apply Below

Director, Business Operations and Strategy

Requisition

Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture.

Strategic organizational leader responsible for delivering innovative solutions and providing operational leadership to support Engineering & Architecture objectives, ensuring alignment with the Bank’s overall strategy. Reporting to the Vice President, of Engineering and Architecture oversees a team of 10+ professionals managing a diverse portfolio of functions, including strategic objective tracking and measurement, business intelligence, communications, financial governance, and contract management.

Is this role right for you?
  • Lead an active engagement program with all GTEP Engineering and Architecture functional teams (e.g., Global Network Engineering, Global Platform Engineering, and Architecture Governance).
  • Drive the alignment and tracking of IT plans, department objectives, and strategy planning across Engineering & Architecture to ensure alignment with the overall Bank’s strategic plan.
  • Drive initiatives to enhance operational efficiency and optimize support for Engineering and Architecture teams.
  • Manage an operating budget of $145MM, ensuring precise financial forecasting and accuracy. Working directly with Finance.
  • Oversee annual hardware and software maintenance contract renewals for 30+ vendors, ensuring timely execution, accurate expenditure tracking, and driving cost savings.
  • Oversee the design, development, and maintenance of BI dashboards, and reporting systems.
  • Partner with leadership across Engineering and Architecture to identify key operational metrics that provide actionable insights that drive performance and ensure compliance.
  • Act as the communication arm for the VP, including the creation, socialization, and engagement in executive level communications.
  • Plan, organize, and manage recurring town hall meetings to ensure effective communication and engagement across the organization of more than 300 employees.
  • Build and maintain strategic cross‑functional relationships throughout the organization, collaborating with Finance, Audit, IT Risk, Global Procurement, and various technology teams.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day‑to‑day activities and decisions.
  • Lead and drive a customer focused culture throughout your team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Create an environment in which your team pursues effective and efficient operations of your respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day‑to‑day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Build a high performance environment and implement a people strategy that attracts, retains, develops and motivates your team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vision/values/business strategy; and, managing succession and development planning for the team.
Do you have the skills that will enable you to succeed in this role?
  • Highly skilled people leader.
  • Strong financial acumen.
  • Excellent communication (verbal/written/presentation) skills in English.
  • Excellent analytical, strategic conceptual/critical thinking, thought leadership, strategic planning, and project delivery/execution skills.
  • Provides a focused perspective, input, and decision‑making skills in the area of strategy and department operations.
  • Translates highly complex concepts for your team, peers, and customers.
  • Intermediate knowledge of infrastructure and technology platforms.
  • Bachelor’s or master’s degree in IT, Architecture, Business Transformation, or other related field or equivalent work experience. Should have at least 10 years of business/industry work experience.
  • 7 years of people management.
  • Spanish fluency is an asset.
What's in it for you?
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach…
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