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Senior Relationship Manager, Business Continuity Management

Job in Toronto, Ontario, M5A, Canada
Listing for: CIBC
Full Time position
Listed on 2026-02-27
Job specializations:
  • Management
    Business Continuity, Risk Manager/Analyst, Business Management, Corporate Strategy
  • Business
    Business Continuity, Risk Manager/Analyst, Business Management, Corporate Strategy
Job Description & How to Apply Below

Nous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.

À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir d’agir. Les membres de notre équipe disposent de ce dont ils ont besoin pour apporter une contribution significative et être valorisés, à la fois pour ce qu’ils sont et ce qu’ils font.

Pour en savoir plus sur la Banque CIBC, visitez le site .

What You’ll Be Doing

As a Senior Relationship Manager within the Enterprise Business Continuity Management (EBCM) group, you will play a key role in supporting the group’s mandate through both strategic and tactical process initiatives. Your focus will be on assisting CIBC’s Strategic Business Units (SBUs) and Lines of Business (LOBs) in the effective management of business continuity. You will contribute to the development, maintenance, and adherence of an enterprise-wide BCM governance framework that aligns with regulatory requirements and industry best practices and standards.

Additionally, you will support the ongoing design, maintenance, and cost effectiveness of the enterprise Crisis Management, Fusion Response, and Business Continuity Management Programs, recognizing the critical importance of managing business interruption risk within CIBC’s operating environments. Your responsibilities will include participating in operational and simulation testing, and in the event of a major business interruption, you will serve as a vital member of the EBCM team, helping to coordinate the Bank’s response and recovery efforts.

How You’ll Succeed

  • Program management - Coordinate and manage the preparation, testing, and maintenance of business continuity plans within the designated business unit and functional group, in accordance with CIBC’s BCM Policy, BCM Standards and Guidelines, and procedures. This includes completing resource dependency analysis for the designated critical business unit and developing alternative BCP strategies for consideration and selection in the formulation of Business Continuity Plans.

    Provide expert consulting support for the review and documentation of plans, including training in the use of approved BCM templates.

  • Operational/Business Effectiveness - Actively participate as a member of the enterprisebusiness continuity management team in the evolving design of the BCM program to meet CIBC’s recovery needs in the dynamic environments in which it operates. This includes representing the needs of the designated business and functional groups to the central group, ensuring resources are assigned to EBCM as required within designated critical business units, participating in BCM planning and networking sessions, etc.

    Participate in the design and implementation of corporate simulation exercises, call tree and other forms of exercises, on a global basis as required, to ensure an ongoing capability exists to meet CIBC’s overall recovery objectives. Manage the completion of annual Business Impact (Risk Assessment) and Exposure Minimization Analyses within the business units and functional groups and provides support and challenge to designated business units in the finalization of requirements, including the establishment of recovery objectives, determination of minimum resource requirements, finalization of backup office site arrangements, (either internal or third party), etc.

  • Relationship management - Maintain external relationships by working with other FIs as well as financial industry support groups (e.g., CBA) – to discuss emerging concepts, principles, theories and practices related to business continuity management. Work with people at all levels in the organization from senior business-unit leaders and corporate management to business partners. Expectations would include a hands-on teamwork approach to solving problems, planning, managing change and people related to all aspects of the incident and changes to support business recovery.

    Provides highly specialized advice and guidance, typically of a high-level tactical nature, to management/senior management

  • Position Requirements
    10+ Years work experience
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