Lead, Global Enablement

Lead, Global Change Enablement

Position Type:
Regular - Full-Time

Requisition

In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

The Lead, Global Change Enablement builds and scales an enterprise change capability that accelerates strategic outcomes and strengthens our Winning Culture—embedding consistent, human‑centered change practices across functions, regions, and programs. This role stewards the GCE operating model and governing standards, orchestrates a portfolio view of change to manage saturation and risk, and equips leaders and teams to adopt new ways of working in support of our enterprise strategy, and enable successful adoption of strategic transformations.

• Enterprise Change Strategy & Governance:
• Maintain and operationalize GCE frameworks, standards, and templates.
• Define and continuously mature the enterprise change framework, playbooks, standards, and templates; ensure consistent adoption across functions/regions.
• Support the operation of the Global Change Council, clarifying decision rights, prioritization, and escalation paths for change risks.
• Partner with HR, Digital Technology (DT), Communications, L&D to align methodologies and embed change disciplines into delivery lifecycle(s).
• Change Delivery Support for Strategic Programs:
• Provide OCM leadership on high-risk, high-impact initiatives, operating model shifts, and global harmonization programs.
• Lead/oversee strategy, planning, stakeholder analysis, impact and readiness assessments, and sponsor coaching.
• Facilitate leadership alignment workshops and change interventions that de‑risk adoption and accelerate value realization.
• Employee Experience & Adoption Management:
• Co‑create change narratives, messaging, and engagement strategies; partner with Corporate/Regional Communications to deliver at enterprise scale.
• Design experience‑centered change journeys; gather feedback and iterate to reinforce behavior change post‑launch.
• Capability Building & Engagement Network:
• Build and lead a global change enablement curriculum (toolkits, training, coaching), and a champion/ambassador network that scales change.
• Enable senior sponsors and people leaders as visible, effective change agents.
• Change Portfolio, Risk & Analytics:
• Maintain an enterprise view of change initiatives to manage timing, overlap, and saturation; drive integrated roadmaps and mitigation plans.
• Establish measurable adoption KPIs, readiness metrics, and reporting (dashboards) that inform decisions and demonstrate value.

• Enterprise Partners: HR, DT, Corporate/Regional Communications, L&D, Strategy/Transformation Offices; regional/function change leads and PMOs.
• Leadership Bodies:
  Executive Sponsor and the Global Change Council, SLT members and Program Steering Committees.

• Enterprise thinking; designs for global scale with local relevance.
• Influence without authority; builds coalitions across functions and regions.
• Inclusive leadership; grows capability through coaching and communities of practice.
• Structured yet pragmatic; balances standards with flexibility to fit context.
• Data‑driven storyteller; turns insights into action for leaders and teams.

• 7 to 10+ years OCM experience in global matrixed organizations.
• Demonstrated success designing and operationalizing enterprise change frameworks and governance at scale.
• Depth in change delivery for complex programs (e.g., operating model shifts, shared services, digital transformation).
• Strong facilitation, executive coaching, and storytelling skills; able to translate strategy into clear, human‑centered adoption experiences.
• Proficiency with change analytics (readiness, sentiment, adoption), portfolio management, and data‑informed decisioning.
• Relevant certifications (e.g., Prosci/ADKAR, ACMP, Agile/Lean) are an asset.

• Adoption & Behavior Change: time‑to‑adoption, utilization, proficiency, sustainment.
• Readiness & Risk: reduction in saturation hotspots; mitigations…