Associate Director, Business Continuity Program

Overview

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 640,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

We are looking for an Associate Director to join our Business Continuity Program! This role, within the Enterprise Operational Risk Management Team, will support OMERS in achieving the required level of operational resilience to be able to respond effectively to any business interruption event, with a focus on continuous improvement. This includes ensuring our people are safe, our assets secure, our technology functional, our communications clear and our operations resilient during a crisis.

Our hybrid work guideline requires teams to come to the office for a minimum of 4 days per week.

• Responsible for the development and implementation of the Business Continuity Program (BCP), the Operational Resilience Frameworks and OMERS Crisis Management Team maturity
• Develop and lead the communication and engagement strategy to support program maturity
• Work closely with the Director Business Continuity to develop reporting and communication for Senior Management, the Senior Vice President of Enterprise and Operational Risk, the Executive Leadership Team, and the Board
• Develop, maintain and evolve program practices and process to ensure the enterprise BCP program remains current and effective, adhering to industry standards as appropriate, including documentation, tools, processes, and instructional guides
• Identify and implement opportunities to mature the programs by leveraging internal and external thought leaders, pension peer relationships, and external trends and emerging risks
• Lead technology enhancements including identifying opportunities through emerging technologies including Artificial Intelligence and Machine Learning
• Monitor changes in the regulatory environment, communicate those changes, and recommend actions that are appropriate for OMERS
• Provide guidance and direction to the business to ensure their business continuity management processes are in accordance with the enterprise wide BCP Program and quality standards
• Lead coordination for completion of annual business impact analysis revalidation process for all business functions, with a heightened focus on the most critical business functions, to ensure accurate business continuity requirements are maintained
• Lead coordination for execution of annual BCP Exercises for all critical business functions to assess the quality and accuracy of business plans as well as document and report the outcomes, with a heightened focus on the most critical business functions
• Support and lead in the development and facilitation of enterprise-level crisis management exercises, including post-exercise reporting and follow-up
• Liaise with Procurement, IT and critical business functions in the management of third-party vendor risk
• Identify opportunities to streamline processes through automation or process enhancements
• Liaise with IT and critical business functions to ensure IT Disaster Recovery testing objectives are achieved
• Develop and provide input on key risk indicators, and lead the Enterprise Risk Assessment process for the team
• Develop, implement, and facilitate the BCP training and awareness program
• Manage project and administrative schedules to ensure activities proceed on time and on budget
• Work with each line…