Change Management Consultant - Senior

Experience and Skill Set Requirements

Evaluation Criteria:
Change Management Specialist

Change Management and training Knowledge & Experience (50%)

5+ years of experience in change management.

Demonstrate the ability to assess, develop and implement organizational maturity models.

Demonstrate the ability to assess and conduct business analyses to identify change needs and learning opportunities.

Demonstrate ability to develop business cases about change requirements and training opportunities.

Demonstrate ability to assess training and awareness needs, developing curricula and communications plans, and delivering training to executive leadership and professional staff.

Demonstrate ability to lead and/or coordinate change management and training initiatives.

Demonstrate ability to provide advice, guidance and support about change management and training opportunities.

Demonstrate ability to develop and manage training material.

Knowledge of and experience in applying recognized national and international change management and training.

Analysis & Problem Solving (25%)

Demonstrate ability to develop and track change management and training performance measures.

Demonstrate ability to conduct policy research and analysis skills to support the development of training deliverables and tools that enable the implementation of change management, programs, and practices across the organization.

Demonstrated ability to identify resistance to change or learning objectives and proactively solve problems.

Demonstrate the ability to collaborate with subject matter experts when evaluating change and learning opportunities.

Communication & Customer Service (15%)

Effective writing and drafting a wide range of change management plans and training material suitable for a wide range of audiences and users (including both technical and non-technical audiences).

Strong presentation skills, with proven experience preparing presentations, slide decks, and attractive visuals for a range of audiences (from executives to front-line staff).

Demonstrate ability to collaborate with a variety of technical and non-technical stakeholders.

Data Management, Governance and Maturity (10%)

Demonstrate a working knowledge of data management, data governance and data maturity best practices, methodologies, approaches and trends.

MUST HAVES:

Please see Experience and Skill Set Requirements