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Sr. Lead, Strategic Advisory; Human Design

Job in Toronto, Ontario, C6A, Canada
Listing for: Bond Brand Loyalty
Full Time position
Listed on 2026-06-05
Job specializations:
  • Management
    Program / Project Manager, Talent Manager, Change Management, Corporate Strategy
Salary/Wage Range or Industry Benchmark: 125000 - 150000 CAD Yearly CAD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Sr. Lead, Strategic Advisory (Human Experience Design)

Overview

The mission of the Sr. Lead, Strategic Advisory is to lead high-impact client engagements, contribute to business growth, and support delivery of complex client engagements through human-centered, strategic leadership within the Human Experience (HX) team. You will lead a team of consultants in delivering transformative change initiatives that reshape how organizations operate, engage their people, and serve their customers. With expertise in change management, organizational culture and leadership transformation, and ICF credentials in professional coaching
, you will partner with senior leaders to guide clients through key engagements while developing high-performing team members.

Responsibilities
  • Lead high-impact client engagements and partner with senior leaders to guide clients through key initiatives.
  • Manage a team of consultants to deliver transformative change initiatives that improve how organizations operate, engage their people, and serve customers.
  • Oversee engagement delivery from scoping through execution, managing resources, quality assurance, and risk mitigation.
  • Design and implement change management and culture transformation strategies that drive measurable business results and employee experience improvements.
  • Develop leadership transformation programs and coaching strategies within complex organizations at scale, leveraging professional coaching credentials (ICF, level PCC preferred).
  • Build trusted advisor relationships with clients and stakeholders to influence decision-making and sustain engagement impact.
  • Apply human-centered design principles to diagnose root causes and develop innovative strategies balancing business objectives with human needs.
  • Synthesize complex ideas into compelling thought leadership and contribute to the team’s market positioning.
  • Navigate ambiguity and collaborate effectively across teams to leverage diverse expertise.
  • Communicate in both written and spoken Spanish with professional-level proficiency (asset, not mandatory).
Competencies
  • Business Development & Solution Design: Identify opportunities, lead proposal development, design compelling solutions, and deliver presentations to contribute to revenue growth.
  • Engagement Delivery: Oversee complex client engagements from scoping through execution, managing resources, and ensuring quality, while mitigating risks and addressing resistance points.
  • Change Management & Culture Transformation: Expertise in change methodologies and culture transformation with measurable improvements in employee experience and business outcomes.
  • Leadership Strategy & Organizational

    Coaching:

    Develop and support leadership transformation programs, drawing on ICF credentials (PCC preferred) in collaboration with coaching delivery teams.
  • Impact & Influence: Coach and mentor to foster collaboration and high performance.
  • Strategic Client Partnership: Build trusted advisor relationships and influence decision-making.
  • Human-Centered Strategic Thinking: Apply human-centered design to diagnose issues and develop strategies balancing business needs with human considerations.
  • Thought Leadership & Communication: Synthesize ideas into compelling frameworks and thought leadership; support market positioning.
  • Adaptive Leadership &

    Collaboration:

    Navigate ambiguity and collaborate across teams to leverage diverse expertise.
  • Language Capabilities: Spanish language proficiency is an asset (preferred, not mandatory).
Outcomes
  • Business Development: Revenue growth through strategic activities, including leading proposals and delivering high-impact solutions to prospective clients.
  • Engagement Delivery: Successful, multi-engagement execution with client satisfaction, profitability, and controlled scope, timelines, and resources.
  • Change Management & Culture Transformation: Implement change strategies yielding sustainable change and measurable improvements in engagement and adoption.
  • Leadership Strategy & Professional

    Coaching:

    Strengthen leadership capabilities and execute coaching strategies with ICF credentials in collaboration with the coaching delivery team.
  • Team Development: Build a high-performing team through coaching, mentorship, and capability development.
  • Strategic Thought Leadership: Develop insights, frameworks, and case studies to strengthen the team’s market positioning.
Job Benefits
  • Compensation: The expected base salary compensation for this role is CAD  to CAD  annually.
  • Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process to support a fair and efficient hiring process. Only those selected for an interview will be contacted.
  • Vacancy Type: This posting is for an existing vacancy.
  • Salary Details: The actual base compensation will vary based on local market conditions and job-related factors such as skills, qualifications, experience, and education/training.
  • Total Rewards: Bond offers a hybrid work model, flexible vacation, healthcare and wellness benefits, retirement planning with company matching,…
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