Director of Operations at Eataly

Shape the future of Eataly as the Director of Store Operations, concentrating on guest services and operational success. Manage the unique marketplace while ensuring customer delight and profitability.

In your role as Director of Store Operations, you will partner with senior leaders to strategize operational improvements that enhance profitability and guest satisfaction. Bringing strong leadership capabilities and adeptness in operational metrics will be crucial to your success in this position.

Key Responsibilities:

• Execute strategic store operation initiatives

• Uphold Eataly’s high standards in guest service

• Develop and assess key performance indicators

• Oversee budgeting while ensuring quality standards

• Work collaboratively with various departments for improvement

Requirements:

• Bachelor’s Degree required

• Minimum of 8 years in management roles

• Expertise in both retail and restaurant sectors

• Proficiency in analytical and managerial skills

• Knowledge of Italian cuisine is beneficial

Bring your operational excellence to Eataly and delight our guests with transformative experiences.
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