Warehouse Operations Manager, IT Focus

Manage IT operations in a warehouse environment from our Toronto location. Bring your logistics expertise and knowledge of Service Now to enhance warehouse efficiency and service quality.

In the position of Manager IT Operations, you will lead all aspects of warehouse management, including inventory control, process improvement, and compliance standards. Your critical role will involve establishing KPIs, overseeing staff performance, and ensuring the successful execution of supply chain operations. This position also requires strong analytical abilities and communication skills to collaborate effectively with clients and partners.

Key Responsibilities:

• Supervise receiving, storage, and distribution activities

• Enforce operational, safety, and compliance standards

• Monitor and analyze inventory accuracy and performance

• Direct Service Now transformation and catalog design

• Produce operational reports for ongoing improvement

Requirements:

• 2+ years in Information Technology or Logistics

• 4–8+ years of warehouse management experience

• Expertise with Service Now and warehouse KPIs

• Strong leadership and communication capabilities

• Experience in supervised operations and budget planning

Drive enhancements in service delivery through effective IT operations management.
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