Manager, Operational Resilience at Manulife

Lead operational resilience initiatives with Manulife in a hybrid work environment. As a Manager, you will enhance business continuity while managing critical processes within GWAM.

In this essential role, you will guide business continuity management for GWAM, ensuring compliance with service commitments to clients and regulators. With a focus on risk management and operational adaptability, your leadership will inspire a team of professionals dedicated to fostering resilience. Continuous assessment of processes and stakeholder collaboration will be critical for success in this position.

Key Responsibilities:

• Execute BCM and resilience strategies for GWAM

• Inspire professionals in operational resilience initiatives

• Monitor critical operations and develop improvement plans

• Facilitate effective testing and simulation of BCPs

• Validate exit plans for third-party relationships

Requirements:

• Bachelor’s degree in a related field, Master’s preferred

• 3-5+ years in Wealth and Asset Management

• Proven experience in managing complex programs

• Strong leadership and analytical skills

• Knowledge of risk management and operational resilience

Elevate GWAM’s operational resilience and ensure compliance while supporting client trust.
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