Circle of Care Operations Lead

Position: Circle of Care Operations Lead Role
Lead operations at Circle of Care as an Operations Team Lead in a hybrid setting. Drive customer success while overseeing team dynamics and enhancing workflow efficiencies.

This full-time permanent position is designed for individuals who excel in customer service and team leadership. You will oversee daily operations, support team performance through training, and manage escalations effectively. Engaging in collaborative projects, you will focus on continuous improvement and optimize workflows based on team feedback.

Key Responsibilities:

• Oversee training and development for team members

• Monitor team productivity and workload balance

• Handle staff escalations effectively and professionally

• Collaborate on projects to foster continuous improvement

• Improve workflows by integrating team feedback

Requirements:

• Education in a health-related field

• Minimum of two years in community health care service

• Background in supervisory or team lead roles

• Excellent communication and organizational abilities

• Proficiency with MS Office applications

Shape a high-performing operations team with your leadership and commitment at Circle of Care.
#J-18808-Ljbffr