Program Management Senior Manager - AI Focus

Join Bell as a Senior Manager in Program Management, focusing on Conversational AI. Lead project strategies that drive customer-centric innovations and enhance user experiences across various platforms.

In this pivotal role, you will spearhead significant Virtual Assistant initiatives and oversee large-scale strategic programs. Your responsibilities will include defining product visions, guiding team development, and ensuring budget optimization to meet business objectives. Your leadership will empower teams to elevate customer solutions that align with Bell’s mission of prioritizing the customer.

Key Responsibilities:

• Define the Epic vision and business case for AI projects

• Mentor product team members and provide structured feedback

• Optimize funding allocations and manage program budgets

• Collaborate on VA strategy aligned with customer experience

• Track KPIs for measuring project success

Requirements:

• 5 to 8+ years in product management or epic ownership

• Proven ability to mentor cross-functional teams

• Expertise in defining product strategy for AI technologies

• Business acumen in financial projections and ROI assessment

• Knowledge of SAFe environments and backlog management

Shape the future of customer interaction through your leadership at Bell.
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