Position: Senior Manager, Corporate Communications

Senior Manager, Corporate Communications

Position:
Senior Manager, Corporate Communications
Term:
Fulltime

Location:

Toronto, Ontario, Canada
Reporting to:
Senior Vice President, Strategic Communications and Public Engagement
Vacancy Status:
New Position

Waterfront Toronto was established by the Government of Canada, the Province of Ontario and the City of Toronto in 2001 to oversee and lead the renewal of the city’s waterfront. Our mandate is to deliver a revitalized waterfront that brings together the most innovative approaches to sustainable urban development, excellence in urban design, real estate development, and leading technology infrastructure. Working with the community, and with public and private‑sector partners, Waterfront Toronto creates neighbourhoods anchored by parks and public spaces, and diverse, sustainable, mixed‑use communities that offer a high quality of life for residents, employees, and visitors alike.

We are transforming the waterfront for the use and enjoyment of the people of Toronto, Ontario and Canada, to foster economic growth and to redefine how the city, province and country are perceived by the world.

Waterfront Toronto is seeking a Senior Manager, Corporate Communications to step into a newly created leadership role within the Strategic Communications & Public Engagement team. This role provides dedicated leadership for internal communications and employee engagement, digital communications, and external corporate communications, including executive communications, corporate publications, thought leadership and brand stewardship. Reporting to the SVP, Strategic Communications & Public Engagement, the Senior Manager will directly oversee two direct reports and help strengthen organizational alignment, visibility and reputation by leading a more coordinated, strategic and sustainable approach to corporate communications across the organization.

• Provide leadership across internal communications and employee engagement, digital communications, and external corporate communications within the Strategic Communications & Public Engagement team.
• Develop integrated communications strategies and plans that align messaging, channels, timing and tactics to support Waterfront Toronto’s corporate priorities, projects and reputation objectives.
• Develop and implement an intentional internal communications and employee engagement strategy that strengthens alignment, confidence and connection across the organization.
• Partner with HR, IT, Finance and other internal teams to deliver internal communications, staff engagement initiatives, leadership communications, change management support, and new internal platforms and channels, including the corporate intranet and internal newsletter.
• Lead digital communications across owned channels, including the website, intranet and newsletters, with deep expertise in channel strategy, content leadership, measurement and optimization, ensuring channels are current, coordinated, accessible, insight‑driven and aligned with Waterfront Toronto’s priorities and brand.
• Lead social media strategy and oversee social media content creation, channel planning, publishing, community management and performance measurement to strengthen audience engagement and support Waterfront Toronto’s priorities, campaigns and brand.
• Develop and execute external corporate communications strategies with strong expertise in corporate messaging, reputation management and organizational storytelling to strengthen understanding of Waterfront Toronto’s mandate, role and impact.
• Support executive communications, thought leadership and corporate media relations, identifying opportunities to elevate Waterfront Toronto’s voice in public, sector and city‑building conversations.
• Help define and steward a clear corporate voice, tone and brand expression across channels and initiatives, supported by practical tools, templates and guidance.
• Support issues readiness across corporate and digital channels, including community management and moderation, with the ability to respond…