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Manager of Client & Reconciliation
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-06-28
Listing for:
Raise - find a more meaningful working experience
Full Time
position Listed on 2026-06-28
Job specializations:
-
Management
Operations Manager, Client Relationship Manager
Job Description & How to Apply Below
Elevate client relations and reconciliation efforts at Accerta Services as the Manager of Client Experience in a hybrid role based in Toronto. Support team and operational excellence while handling escalations efficiently.
This full-time position involves significant operational oversight, including handling reconciliations and complex case resolutions. You will work closely with clients, ensuring clarity in issue resolution, while leading a team aimed at delivering optimal service. Critical thinking and detail orientation will be key for success in this role.
Key Responsibilities:
• Supervise team hiring, onboarding, and coaching
• Engage with clients to resolve escalation issues
• Oversee monthly reconciliations for claims processes
• Maintain audit readiness and strong documentation
• Report on operational metrics to leadership
Requirements:
• Minimum 3 years in leadership roles
• Experience in financial operations and reconciliations
• Strong analytical and communication skills
• Proficiency in Microsoft 365 and CRM tools
• Post-secondary education in Business or related fields
Utilize your management skills and financial acumen to excel in client experience at Accerta Services.
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