Program Manager in Social Services

Position: Program Manager in Social Services Sector
Join the mission to provide quality shelter services as a Program Manager. Focus on client-centered approaches and community collaboration to enhance service outcomes.

You will report to the Senior Manager, overseeing the operations of shelter and respite services to ensure high-quality delivery. Your leadership will promote compliance, drive employee performance, and strengthen partnerships with local agencies, enhancing the support provided to clients.

Key Responsibilities:

• Oversee day-to-day operations of shelter services

• Develop and maintain community and stakeholder partnerships

• Implement quality assurance measures for compliance

• Supervise and support staff across shelter programs

• Manage program budgets and monitor key service indicators

Requirements:

• Degree in Social Sciences or relevant experience

• Five years of management experience in social services

• Familiarity with the social service system in Toronto

• Strong coaching and team development skills

• Capacity to manage high-pressure situations effectively

Promote dignity and quality of life for clients by applying your expertise in this essential leadership role.
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