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Senior Manager, Product Cross-sell Strategies
Job Description & How to Apply Below
As a visionary leader in the Small Business Product Intensity and Cross-sell Team, you will spearhead initiatives that promote profitable growth and enhance customer engagement. You'll be responsible for leading a team that implements data-informed strategies to boost the customer experience and retention rates. Collaborating closely across departments will be crucial in aligning marketing efforts for optimal results.
Key Responsibilities:
• Direct strategic cross-sell program initiatives
• Transform insights into customer-driven enhancements
• Cultivate a high-performing, collaborative team culture
• Coordinate with various departments for integrated solutions
• Manage the complete cross-sell strategy for TELUS
Requirements:
• Strong leadership and team-building skills
• 5-7 years in product management or strategic marketing
• Proficient in customer journey analytics
• Familiar with B2B or SMB operational landscapes
• Excellent presentation and organizational skills
Lead TELUS Business’s path in creating innovative cross-sell strategies to maximize customer value.
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Position Requirements
10+ Years
work experience
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