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Healthcare Operations Manager
Job Description & How to Apply Below
Step into a crucial role as Operations Manager at Medcan, focusing on Live Well Programs. Manage operations and ensure top-tier client care from a remote setting.
As the Operations Manager for Medcan, you will lead the Client Care Centre team to enhance operational efficiency and maintain compliance with industry standards. This position emphasizes collaboration with Talent Acquisition for recruitment and supporting staff to deliver exceptional client experiences.
Key Responsibilities:
• Direct daily operational activities of the Client Care Centre
• Evaluate performance volumes to identify service gaps
• Align team workflows with operational policies
• Oversee recruitment and orientation processes
• Address client escalations and support staff
Requirements:
• Healthcare degree or relevant experience required
• 2–5 years in a leadership role within healthcare
• Strong multitasking and communication skills
• Familiarity with MS Office, Accuro EMR preferred
• Ability to thrive in a multidisciplinary team
Lead Medcan's commitment to exceptional client care and operational excellence by bringing your expertise in healthcare operations.
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