Field Service Operations Director

Position: Field Service Operations Director Role
Take charge as the Field Service Operations Director in Toronto, focusing on scalable processes and exceptional service delivery. Join a progressive Canadian organization dedicated to operational excellence.

In this critical leadership role, you will report to the VP, Strategy & Operations, and enhance the operational strategy while being hands-on with execution. Candidates who thrive in a fast-paced service environment and have a knack for improving key performance indicators will excel in this position.

Key Responsibilities:

• Oversee field operations and inspection teams

• Maintain high-quality service standards

• Ensure compliance with industry regulations

• Monitor productivity and turnaround times

• Lead monthly KPI reviews and enhancements

Requirements:

• Relevant post-secondary education

• 5+ years in operations leadership roles

• Experience in service-based environments

• Strong KPIs knowledge and improvement ability

• Effective problem-solving and communication skills

Drive operational success and foster a performance-oriented culture in the field service industry.
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