Head of Commercial

What you’ll do

As the Head of SME & Growth, Canada, you will lead the team who are responsible for acquiring, retaining and monetizing our customers in Canada. You will have responsibility for initiating, executing, and scaling our Go-To-Market activities and help build out the team to drive exponential growth for Airwallex in years to come.

This role is based in Toronto, Ontario, Canada.

• Build, lead, and coach the SMB and Mid‑Market sales teams in Canada
• Drive growth and help scale our Canadian business exponentially
• Collaborate with commercial and strategy leaders to drive growth initiatives that involve all aspects of the customer lifecycle (customer acquisition, activation, retention, and upselling)
• Leverage your strong understanding of modern practice in building multi‑functional, multi‑channel customer acquisition operations
• Help define the key verticals, positioning and value proposition of our products to drive growth
• Partner with Americas and Global Marketing to strategize and execute effective customer acquisition campaigns
• Build channel partnerships with local vendors
• Work hand in hand with other regions and the global Product team to build the right user experience and tools to continue to drive exponential growth
• Have the ability to balance vision setting (in collaboration with the Strategy team) and rigorous execution
• Serve as the prominent representative of Airwallex within the SME business segment in Canada

• At least 10 years of progressive GTM experience, including in strategy consulting or operational leadership roles in a high‑growth company
• 5+ years of experience leading and managing GTM teams of 10 or more, including sales, account management, marketing
• Demonstrated experience scaling customer acquisition and revenue growth in a B2B environment
• Proven expertise in developing and executing multi‑channel customer acquisition strategies
• Bachelor's Degree in Business, Marketing, or a related field

• Payments industry background
• Experience in high volume growth in the B2B sales space
• Evidence of success in growing customer base from the ground up
• Experience being Player/Coach as needed and love individual contributor work along with being a team lead
• Creativity and data driven when it comes to growth strategies
• Strong analytical and problem‑solving skills

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.