Client Services Director at Salvation Army

Become the Director of Client Services at The Salvation Army in Toronto, where you will lead teams to provide essential services to vulnerable populations. Focus on clinical excellence and operational efficiency.

You will report directly to the Assistant Executive Director and be responsible for achieving funding and accreditation standards across all programs. This role involves leading a high-performing team committed to innovation and growth, ensuring evidence-based services for clients. Your leadership will shape programs that enhance community wellbeing and accessibility.

Key Responsibilities:

• Maintain high clinical performance across programs

• Train and mentor Program Management team members

• Explore new funding opportunities for client benefit

• Develop and sustain partnerships with local organizations

• Lead compliance and quality improvement efforts

Requirements:

• Master’s Degree and relevant certification required

• At least 5 years experience in management

• Proven leadership in human services organizations

• Understanding of program budgeting and performance

• Excellent interpersonal skills and team management

Lead transformative client services to uphold The Salvation Army’s commitment to community support in Toronto.
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