Senior Director, Transformation

Job Description

What is the Opportunity?

We are seeking an exceptional leader to champion the transformation agenda across RBC Insurance and help shape the future of our organization. You will lead a high-performing team of transformation experts, oversee a portfolio of mission-critical programs, and mobilize business-wide change – accelerating strategic partnerships and shaping our business evolution.

What will you do?

• Build and lead a high-performing team of transformation experts; create a culture where ambitious goals are met with disciplined execution and strong risk management

• Oversee a diverse portfolio of large-scale, multi-year initiatives—from digital transformation to new venture – turning strategic priorities into clear roadmaps with defined milestones and measurable outcomes

• Drive strategic programs from concept to launch; align senior leaders across the organization and remove obstacles that slow progress

• Build partnerships—inside RBC and with external partners—that create competitive advantage and unlock new opportunities

• Secure funding for transformation initiatives, manage budgets rigorously, and demonstrate clear return on investment

• Hold teams accountable to clear standards; keep senior leadership informed with transparent progress updates and escalate risks early

• Anticipate challenges and barriers to change; lead the organization through transformation by managing adoption, building resilience, and navigating regulatory and cultural complexities

What do you need to succeed?

Must Have

• 12+ years leading transformation:
  Proven success driving large-scale business transformations with measurable impact; track record of turning complex, multi-year initiatives into clear wins

• Leadership at scale:
  Experience building and leading teams of 10+ transformation professionals; ability to inspire high performance

• Portfolio management:
  Proven ability to manage multiple large programs simultaneously, prioritizing resources, managing dependencies, and delivering results across complex organizations

• Executive influence:
  Exceptional ability to align senior leaders and diverse teams; proven success building partnerships, removing roadblocks, and securing commitment to ambitious goals

• Clear communication:
  Can distill complex strategies into compelling narratives that resonate with different audiences—from frontline teams to the C-suite

• 8+ years in financial services:
  Deep, hands-on experience in banking or insurance transformation, strategy, or operations; thorough understanding of regulatory requirements and operational complexity in financial services

Nice-to-have

• 5+ years of insurance-specific experience, with deep knowledge of RBCI's business, products, and market

• MBA or equivalent advanced business education

• Formal Program/Project Management Certification (PMP, Agile, SAFe, or equivalent)

• Board-level exposure or experience presenting to senior governance forums

• Experience with organizational change management frameworks and enterprise-wide adoption strategies

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation

• RBCI software tools to boost your productivity

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to take on progressively greater accountabilities

• Access to a variety of job opportunities across business and geographies

• RBCI software tools to boost your productivity

Job Skills

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