Manager, Departmental Academic Operations & Administrative Services

Your Opportunity

The Manager, Departmental Academic Operations and Administrative Services is responsible for the administrative, financial and operational management of the Department of Applied Psychology and Human Development, the Dr. Eric Jackman Institute of Child Study, and the OISE Psychology Clinic. Accountable to the Chair and Associate Chair, the Manager provides support in managing academic operations, including enrolment management, program planning, stipend budgeting and spending, research support, business process improvement, budget, space and human resource management.

With management responsibility for administrative employees, the incumbent will ensure that there is an adequate infrastructure in place to support all academic and administrative priorities of the Departments while working within divisional and University related guidelines. The Manager will also participate in projects and strategic initiatives, proactively collect information and data, and provide advice and recommendations to address a wide variety of operational issues, ensuring best practices are employed.

The position is integral for the implementation of academic priorities and effective resource management at OISE.

Schedule:

Full-Time

University Degree in business, economics, or financial management or an equivalent combination of education and experience.

Minimum of 5 years’ related experience working in a senior administrative role, managing a complex organization, preferably in a University environment. Demonstrated experience in academic operations, including admissions, student funding and operational liaison with central university offices. Demonstrated experience developing administrative procedures and protocols, assessing and managing administrative functions, and managing space and facility issues. Experience managing finances for a large complex budget, including planning, managing and reporting.

Demonstrated analytical skills and strengths in budget modelling, forecasting and administering accounting practices and principles. Demonstrated knowledge of the University’s budget and administrative policies. Knowledge of and experience administering research grants. Demonstrated experience in managing staff in a unionized environment. Experience administering human resources policies, procedures and collective agreements; knowledge of relevant legislation; experience working with University policy preferred. Ability to assess, evaluate and manage administrative functions.

Experience developing administrative procedures and protocols to support operational needs. Experience managing space and facility issues.

Highly developed interpersonal, verbal and written communication and organizational skills. Demonstrated record of success in researching, analyzing, making recommendations, providing risk assessments and options. Knowledge of University’s SAP based Administrative Management Systems (AMS) and related applications (FIS, HRIS) or equivalent. Demonstrated experience liaising with senior administrators, responding to and handling matters of a complex and sensitive nature. Ability to work independently and to perform effectively as a member of a team.

Ability to exercise tact and diplomacy and deal with people in a calm and effective manner in sometimes sensitive situations and to maintain confidentiality.

Exceptional leadership and interpersonal skills with ability to engage, secure support, commitment and results from others. Ability to make effective presentations; highly developed financial skills; proven effectiveness in the development of administrative systems. Proven skills in developing and implementing objectives under competing priorities and defined timelines.

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have…