Senior Manager, Audit Stakeholder Communications

Position: Senior Manager, Audit Stakeholder Communications (900)
Work Location:

Toronto, Ontario, Canada

Hours:

37.5
Line of Business:  Communications
Pay Details:  $115,600 - $163,200 CAD

Job Description   The Senior Manager, Audit Stakeholder Communications will oversee the execution of the Audit Division’s global communications strategy, to drive impactful, timely and efficient communications and content to the Audit Division’s key stakeholders, including the Bank’s boards of directors, senior business management and regulators, as well as for Audit leadership and the Division s individual will be responsible for a team that delivers unique multi‑channel strategic and tactical communications expertise to the Audit division, in a high visibility and dynamic environment, requiring the ability to anticipate and appropriately respond to the communications needs of differentiated audiences and support decision‑making at the highest levels of the organization.

This individual will also be ultimately responsible for ensuring division‑wide adherence to communications standards and processes, especially with respect to board audit committee, senior management and assurance results reporting. The successful candidate will bring a commercially oriented, risk mitigation perspective complemented by the ability to synthesize large and varied data sets into messaging that supports the Audit Division’s mandate and delivery of its primary products to all key stakeholders.

This individual will demonstrate leadership and be a trusted advisor to all levels within the Audit Division, with a thoughtful and collaborative approach, and serve as a key resource for all communications‑related matters. The ideal candidate will have a deep understanding of and significant experience in the financial services industry as well as meaningful experience in developing and delivering communications of the highest impact and quality, especially to the most senior organizational audiences.

The ability to lead a team that can identify high ROI opportunities as well as formulate and implement practical solutions to support continuous process improvements (with a keen eye toward simplicity and efficiency) is also essential. This individual will have superior written, verbal, presentation and interpersonal communication skills and be fully comfortable and successful interacting and collaborating with senior leadership in achieving desired objectives.

A strong work and ownership ethic as well as exceptional organization, project and time management skills, are a must.
Key Accountabilities     Tactically execute the Audit Division’s global communications strategy
Support real‑time, insightful feedback to Audit leadership and Audit teams on the clarity and effectiveness of communications directed to various stakeholders, including boards of directors, senior business management, auditees and regulators
Ideate, create and deliver compelling multi‑channel communications and content for all stakeholders, including intra‑Division communications and content aimed at driving awareness of important organizational updates and overall engagement
Deliver Division‑wide communications‑related training
Support the organization and prioritization of the Stakeholder Communications function’s book of work
Manage and maintain the Audit’s Division’s inventory of communications templates and artifacts
Manage, maintain and serve as SME for the Audit Division’s communications policies and procedures
Liaise with various internal and external partners, as necessary
Key Attributes     Leads with integrity, ownership, accountability and vision
Commitment to excellence and a "can do", collaborative attitude
Highly motivated self‑starter, with a solutions‑oriented mindset
Maintains professionalism and poise at all times, but especially in demanding, high visibility interactions
Deep understanding of the financial services industry
Meaningful understanding of effective communications principles and best practices
Ability to anticipate and deliver on the communications needs of all Audit stakeholders as well as those of Audit leadership
Superior managerial, project and time management skills
Ability to work on multiple concurrent projects and…