Supervisor, Services; YESS

DEPARTMENT: Employment Services

COMPANY: Skills for Change

LOCATION: 1345 St. Clair Ave. West, 2nd Floor TO, ON M6E 1C3

REPORTS TO: Interim Manager, Employment Services

EMPLOYMENT TYPE: Contract

SALARY: $65,000

HOURS: 35 hours per week (Monday
- Friday)

START DATE: Immediately

END DATE: March 31, 2027

With 43 years of operations, Skills for Change is a highly respected non‑profit charity with a province‑wide reputation for pioneering programs that respond to shifting immigration and workplace trends and lead to employment. We offer a range of accelerated programs for newcomers to Canada, immigrants, refugees, women, youth, seniors, LGBTQ+ and Black Canadians. We have multiple locations across the GTA and serve 20,000 clients annually.

We believe we are in the best position to provide thought leadership through evidence‑based programming, impact stories, and proactive policy advocacy using knowledge mobilization products.

The Supervisor, Employment Services YESS (Youth Employment and Skills Strategy) is responsible for supervising a range of employment‑related programs and services designed to support clients in achieving employed outcomes. This includes the coordination and oversight of employer engagement activities, employment services and staff. Reporting to the Interim Manager, Employment Services, the Supervisor ensures the effective delivery and smooth operation of programs that serve underserved populations, including barriered youth and individuals furthest from the labour market.

With a strong focus on employment outcomes and sustained job retention, the Supervisor promotes equitable access to career and education pathways by overseeing skills development, employer partnerships, and tailored wraparound supports. Through a client‑centered approach, the Supervisor fosters meaningful employment opportunities across multiple sectors.

• Experience and sensitivity in assisting clients from different cultural and racial backgrounds, including visible and invisible dimensions of diversity
• Demonstrated commitment to high standards of culturally responsive service delivery within an anti‑racism and anti‑oppression framework
• Believes in the power of quality employment opportunities to help people build a better life.
• A passion for advocating clients’ talent and their access to economic prosperity
• Flexible, responsive, and open to new ways of thinking and problem‑solving and a willingness to learn
• Believes that collaboration is the name of the game to get things done
• Has the drive to lead teams to build meaningful stakeholder partnerships
• The ability to thrive in a collaborative environment and enjoys working as a team
• Innovative and creative thinking competencies to generate maximum exposure for SfC’s employment programs
• Experience developing and managing budgets with knowledge and understanding of financial management and reporting
• People management experience, hiring, training, developing and managing performance
• Experience in program design, writing funding proposals and policy development
• Proven negotiation skills and ability to communicate in cross‑cultural environments

• Lead employer engagement strategies to build and maintain relationships across various industries, with a focus on developing talent pipelines that support employment and bridging programs
• Identify and target employers aligned with client needs, converting leads into long‑term partnerships that facilitate job placements, mentorships, and career development
• Stay informed on labour market trends and in‑demand skills to ensure programming is responsive to employer needs and evolving sector demands
• Guide staff in promoting employer‑related services and financial incentives, supporting the delivery of job development activities and employer‑facing events such as job fairs and networking forums
• Track and report on employer engagement activities to support evaluation, accountability, and program planning

• Supervise the daily delivery of employment programs and activities of the staff members,…