Claims Supervisor

Position: Claims Supervisor at Accerta
Lead the claims team at Accerta in Toronto, ON, ensuring accurate and timely expense processing. Drive operational excellence in this full-time hybrid role while fostering a supportive team culture.

As a Supervisor for Claims at Accerta, you will oversee a dedicated team responsible for expense management and claims processing. This full-time position involves mentoring staff, monitoring performance metrics, and ensuring compliance with regulations. The role also emphasizes accountability and continuous improvement, benefiting marginalized communities through effective claims administration.

Key Responsibilities:

• Lead claims processing for accuracy and compliance

• Coach and develop team members for performance improvement

• Monitor KPIs to ensure service level targets

• Support onboarding and training of new employees

• Foster a culture of accountability and growth

Requirements:

• 5+ years in expense management or finance

• 1-2 years in a supervisory or leadership role

• Experience with compliance and performance monitoring

• Familiarity with claims software and financial systems

• Understanding of best practices in expense processing

Utilize your leadership skills to enhance the claims process at Accerta, supporting community goals while achieving excellence in service delivery.
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