Manager of Operations

Position: Manager of Operations at NKPR
Elevate business operations as the Manager of Operations at NKPR in Toronto. Drive people management, streamline processes, and enhance the employee experience in this full-time role.

As the Manager of Operations & People, you will oversee pivotal functions including HR management, agency resourcing, and daily office operations. This role collaborates closely with the President and leadership team to ensure seamless operational flows and fosters a culture of accountability, engagement, and excellence. You will play a critical role in shaping a positive employee experience while ensuring efficient operations.

Key Responsibilities:

• Lead recruitment and hiring initiatives across agency teams

• Oversee onboarding and performance review processes

• Enhance internal workflows and operational systems

• Support employee engagement and communication strategies

• Manage daily office operations and facilities

Requirements:

• 7–10 years in business or people operations

• Experience in a PR, communications, or agency environment

• Strong organizational and project management skills

• Proficient in Google Workspace and Microsoft Office

• Excellent communication and interpersonal abilities

Shape the future of operations and elevate NKPR's employee experience with your organizational expertise.
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