Associate Manager, Business Operations

Position Overview

Associate Manager, Business Operations – a full‑time role focused on driving operational compliance, managing key global workflows, and coordinating cross‑functional collaboration between global game studios and corporate teams (Publishing, Privacy, Compliance, Legal, and Engineering).

• End‑to‑End Program Ownership:
  Lead the operational execution of key global workflows, initially anchoring the Global Fonts Program and the Player Data Compliance strategy across all Zynga games.
• Cross‑Functional Alignment:
  Serve as the central bridge between creative game studios and corporate teams (Publishing, Legal, Privacy, Procurement, and Engineering) to review commercial terms, manage vendor proposal workflows, and ensure alignment on corporate standards.
• Risk Mitigation & Data Integrity:
  Maintain critical tracking ecosystems (databases, software clearances, usage records, and active contracts) and drive proactive compliance initiatives, such as identifying and deprecating high‑risk assets across the global portfolio.
• Process Optimization & Innovation:
  Continuously evolve operational pipelines to drive efficiency; leverage modern tools (including generative AI like Gemini) to streamline workflows, and partner with technical teams to test and sign off on innovative creative pipelines.
• Program/Project Management Support:
  Provide project management support for ad‑hoc studio operations initiatives, including software migrations, tool rollouts, and M&A integration support.

• Operational
  
  Experience:
  
  2+ years of project management, program coordination, or business operations experience – preferably within software development, gaming, or compliance‑heavy environments.
• Relationship Builder:
  Demonstrated ability to earn trust, empower teams, and build strong, collaborative relationships across diverse cultures, disciplines, and work styles.
• Exceptional Communicator:
  Strong stakeholder engagement skills, with the ability to synthesize complex legal or technical requirements into clear, data‑driven updates.
• Process‑Oriented:
  Experience managing high‑volume intake workflows, meticulously tracking approvals, and maintaining flawless documentation.
• Autonomous Operator:
  Proven ability to work independently, manage competing priorities, and drive results with minimal supervision.
• Technical Proficiency:
  Hands‑on experience with Google Workspace (Docs, Sheets, Slides), Airtable, and Atlassian tools (Jira/Confluence).
• Bonus Points:
  
  Familiarity with generative AI tools (like Gemini) to optimize daily operations and workflows.

The pay range for this position in Ontario at the start of employment is expected to be between $71,400 and $105,660 per Year. The pay range for this position in California at the start of employment is expected to be between $78,900 and $116,760 per year. However, base pay offered is based on market location and may vary further depending on individualized factors for job candidates such as job‑related knowledge, skills, experience, and other objective business considerations.

The total compensation package for employees in regular roles may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Details of participation in compensation and benefit plans (if applicable) will be provided if an employee receives an offer of employment.

We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments to ensure their full participation in the job application or interview process. Please contact us at a to request any accommodations or for support related to your application for an open position.