Procurement Manager

Manager, Procurement Operations

Lightspeed is looking for a Manager of Procurement Operations to lead and develop a high‑performing team of Procurement Operations specialists. This role will partner with Finance and other cross‑functional teams to ensure spend visibility, maintain budgetary controls, and drive continuous process improvement across the global procurement function.

• Lead, mentor, and develop a high‑performing team, fostering a culture of operational excellence and continuous improvement.
• Oversee team workload, set clear performance objectives, and manage resource allocation to ensure high‑quality delivery of procurement services and process efficiency.
• Drive team engagement and professional growth, serving as an advocate for the team within the broader organization.
• Support the execution and refinement of the procurement operating model, including intake, approvals, purchasing, and vendor onboarding processes.
• Lead the optimization and administration of procurement systems (e.g., Astra, Coupa, Ironclad), ensuring seamless workflows and strong user experience.
• Implement and administer procurement policies, governance frameworks, and approval structures in alignment with organizational requirements.
• Drive process improvements to reduce cycle times, eliminate bottlenecks, and improve stakeholder experience.
• Participate in Lightspeed’s Vendor Management program.
• Establish and maintain procurement analytics and reporting, providing insights into spend, cycle times, savings, and operational performance.
• Partner with Finance leadership to manage spend visibility, ensure robust budget controls, and drive accurate PO processes and financial governance.
• Lead cross‑functional alignment with Finance and Accounts Payable to standardize invoicing procedures, ensuring accurate Purchase Order (PO) referencing and timely budgetary reconciliation.
• Lead initiatives to improve data quality, visibility, and reporting accuracy across procurement systems.
• Lead audit, SOX, and compliance reporting by ensuring strong documentation and process adherence.
• Drive enablement across the organization through training, documentation, and stakeholder education.
• Identify opportunities to automate and streamline procurement processes through technology and tooling enhancements.
• Support cross‑functional initiatives related to contractor onboarding, vendor lifecycle management, and procurement transformation.
• Act as a key partner to Procurement leadership in shaping the future operating model.
• Advocate for the Procurement team and increase visibility within the broader Finance and Operations organizations.

• 5–7+ years of experience in Procurement Operations, Procurement, or related roles.
• 1–3+ years in a leadership or supervisory capacity, with a track record of coaching and developing junior to mid‑level talent.
• Proven ability to manage a team’s workflow in a fast‑paced, high‑growth environment.
• Strong experience with procurement systems (Astra, Coupa, Ironclad, or similar tools).
• Experience designing and optimizing procurement processes and operating models.
• Extensive experience working with Finance, Legal, IT, and cross‑functional stakeholders.
• Fluency in English as a working language (required for this position in a global company).

• Strengthen compliance with procurement policies and approval frameworks.
• High team retention and measurable growth in the team’s ability to handle complex categories independently.
• Improve data visibility and reporting accuracy across procurement activities.
• Reduce procurement cycle times and improve process efficiency.
• Increase adoption and effectiveness of procurement systems and tools.
• Enhance stakeholder satisfaction with procurement processes.

• Operational Excellence:
  Proven ability to design, scale, and optimize end‑to‑end procurement processes in a high‑growth environment.
• Systems Thinking:
  Strategic mindset toward utilizing technology to automate manual workflows and enhance global operational efficiency.
• Analytical Rigor:
  Deep expertise in converting complex spend data into meaningful business intelligence and high‑impact reporting for…