Operations Supervisor

SPECIFIC POSITION INFORMATION: The successful applicant will be required to provide a current Vulnerable Sector Police Reference Check.

Expected end date
:

For approximately 6 months.

35 hours per week. Evenings and Saturdays required.
Plus seven [7] variable hours.

• To administer the circulation function in an area branch and develop area staffing schedules.

Under the general direction of the designated supervisor, this position is responsible for:

• developing schedules for the area
• solving daily staff resourcing level problems within and across the areas by redeploying staff
• directing staff including setting performance standards, providing verbal input to performance appraisals and participating in hiring pages
• the circulation function in the branch
• the service delivery in the absence of the designated supervisor
• participating in implementing training programs
• ensuring staff are aware of and comply with established policies, procedures and practices, including health and safety

• performing circulation functions including materials processing
• interpreting and implementing circulation policies
• communicating services, policies and procedures to customers
• providing information services
• conducting programs
• performing database maintenance functions
• performing various branch support duties such as: preparing daily timetables, typing documents, recording statistics

• Secondary School Graduation Diploma plus two (2) years' related experience or an equivalent combination of education, training and experience
• Understanding and appreciation of the philosophy of public service to all, in accordance with human rights legislation and the principles of equity and access in the delivery of library service
• Proven ability to lead and to supervise staff and to do work requiring independent judgement and initiative
• Knowledge of administrative methods and library procedures
• Strong communication, organizational and customer service skills
• Ability to interpret and implement policies and procedures
• Ability to develop schedules for multiple locations

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Toronto Public Library (TPL) invites applications from all qualified individuals. The Library is committed to equal opportunity, diversity in the workplace, equity and reconciliation, and welcomes applications from Indigenous people, Black and racialized groups, people with disabilities, 2

SLGBTQ+ people and women.

All applicants must be legally entitled to work in Canada. Toronto Public Library (TPL) will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we assume you are no longer interested in pursuing the opportunity.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Toronto Public Library (TPL) reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.