Fulfilment Operations Manager at IKEA

Lead the Fulfilment Operations team at IKEA as a Fulfilment Operations Manager I. Drive efficiency and operational improvements in customer service, ensuring high product availability and team development.

In this managerial role, you will oversee a high-performing team responsible for inbound, replenishment, and outbound operations. Your experience in managing teams will be crucial in fostering a diverse and inclusive environment while collaborating with various teams and external partners. You will also implement sustainability initiatives within the fulfilment process to align with IKEA's operational goals.

Key Responsibilities:

• Manage operational efficiency and process improvements

• Cultivate strong collaboration with other teams

• Ensure compliance with standards and regulations

• Lead, coach, and develop the Fulfilment Operations team

• Drive the Customer Fulfilment Sustainability agenda

Requirements:

• University degree and 3 years relevant experience

• A minimum of 7 years related experience

• At least 2 years of managerial experience

• Strong communication and leadership skills

• Knowledge of health, safety, and environmental standards

Elevate customer experience and operational standards as Fulfilment Operations Manager at IKEA.
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