Oliver Wyman - Business Impact Manager

Overview

The Business Impact Manager (BIM) serves a critical role in supporting the strategy and operations of Oliver Wyman's Performance Transformation Practice and sub‑practices. The BIM organizes and prepares materials for team and leadership meetings, drafts internal communications, develops and maintains management information systems (MIS), monitors content development and other investments, supports Partner Talent Management, and drives special projects for the Practice leaders.

The BIM collaborates with support functions such as Finance, Marketing, Talent Management, Knowledge Services, M&A, Legal, and Events, ensuring coordinated support across the Practice and representing practice leadership views in meetings.

Key responsibilities include:

• Support the development, articulation, and execution of strategic plans and operational initiatives across the Practice
• Act as a strategic partner to the Practice leadership team, driving agendas that support key objectives and ensuring alignment between strategic planning and operational execution
• Execute special projects aligned with the Practice's strategic priorities, leveraging resources and expertise from across the firm to achieve outcomes
• Develop and drive agendas, storyline/messaging, materials, and coordination for key Practice and leadership team meetings, often taking the lead on these initiatives
• Facilitate team meetings, ensuring agendas are purposeful, outcomes are tracked, and strategic priorities are clearly communicated
• Support the development of Practice-related internal communications, announcements, and newsletters, ensuring content is insightful and aligned with objectives
• Plan, budget, and execute Practice-wide team events and activities
• Develop business cases for various investments, particularly those that enhance the capabilities and effectiveness of the Practice team
• Coordinate and manage global projects that support the Practice's strategic direction and operational framework
• Work with the Corporate Development team to support the process for target acquisitions and lead business case development

• Work with Finance and Practice leadership to develop, maintain, and improve Management Information Systems (MIS), identifying matters requiring leadership attention
• Conduct detailed financial analysis to support annual budgeting and planning processes
• Analyze financial data to report key metrics to the Practice group and leadership team, as well as support leadership decision-making
• Ensure effective management and tracking of investments in conjunction with Finance and Practice leadership

• Coordinate the annual performance review process and objective‑setting in conjunction with Talent Management, ensuring alignment with the Practice's priorities
• Drive employee retention and attrition analyses, developing insights to enhance human capital management
• Collaborate with recruiting to ensure processes are run effectively and produce analyses to inform experienced hire recruiting strategy and operations
• Support integration efforts for new joiners at all levels, ensuring they are effectively onboarded into the Practice
• Support ad‑hoc human capital‑related projects that enhance team performance and cohesion
• Assist in the Partner annual performance review and objective‑setting processes, in conjunction with Partner Talent Management

• Analyze and enhance the Practice's commercial effectiveness through strategic initiatives and operational improvements
• Work collaboratively with various departments within OW and MMC to support client and client team requests and RFPs, including collaboration with Legal, Finance, and IT, to address challenges and opportunities
• Collaborate with the Knowledge Services team to shape annual plans and tailor initiatives to support effective engagement across the Practice
• Work closely with the Marketing team to ensure all marketing initiatives and materials effectively communicate the strengths and offerings of the Practice

• 5+ years of experience in professional services, including strategic…