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Wardlaw Program Director
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-07-21
Listing for:
Youth Without Shelter
Full Time
position Listed on 2026-07-21
Job specializations:
-
Management
Project & Program Management, General Management, Operations Management, Healthcare Management
Job Description & How to Apply Below
(Full-time, On-site, M-F, On-call)
Summary
YWS is looking for an experienced Program Director to help launch and run new supportive housing in Etobicoke North - a rare and exciting opportunity to build something meaningful for the community from the ground up! Join this exciting project and help shape innovative programs, foster a positive and inclusive culture and make a lasting impact in the lives of youth, adults and seniors.
If you are experienced and energized by creating new services, building and leading high-performing teams and developing a community where residents feel safe, supported and empowered to thrive, please apply to be part of bringing this ambitious vision to life!
Ideal Start Date
August 24, 2026 or ASAP.
Qualified Applicants
Qualified applicants should upload their resume and cover letter.
Interview Process
Interviews will only be granted to top candidates with desired qualifications.
If you have a disability that needs to be accommodated in order to participate in the hiring process or employment, please let us know so we can work to make the appropriate accommodations.
Title
Program Director
Reports To
General Manager
Contract Length and Job Type
Full-time hours: 40 hours per week, Monday - Friday plus rotating on-call responsibilities. Etobicoke, ON
Type
On-site, in-person
Compensation
Annual salary: $85,000 -$90,000, paid time off, health and dental benefits
Position Summary
The Program Director is an experienced operational senior leader responsible for the strategic development, implementation, oversight and evaluation of all resident programs and support services at Wardlaw Residence. This includes primary case management, wellness initiatives, life skills development, employment supports, housing stability, community integration and resident engagement. The Director ensures that all programming is trauma‑informed, client‑centred, culturally responsive and aligns with the organization’s mission, values and strategic priorities.
The role provides leadership and supervision to the primary case managers, support workers and program staff, fostering a collaborative, accountable and high‑performance team culture. This position is also responsible for operational planning, budget oversight, policy development, quality improvement and cultivating strong partnerships with community organizations, funders and stakeholders to enhance resident outcomes.
Key Responsibilities
Program Leadership & Strategy
Provide strategic leadership for the design, implementation, evaluation and continuous improvement of all resident programming.
Develop innovative programming that promotes housing stability, health and wellness, life skills, employment readiness, social inclusion and community partnership.
Ensure all programs align with organizational priorities, trauma‑informed care and anti‑oppressive approaches.
Lead annual program planning and establish measurable goals, outcomes and performance indicators. Supervise and support primary case managers and program staff to ensure high‑quality, consistent and equitable service delivery.
Develop systems to monitor program effectiveness, evaluate outcomes and support continuous quality improvement.
Oversee the daily operations, scheduling, coordination and delivery of all program activities.
Identify emerging community needs and recommend program enhancements and new services opportunities.
Resident Services & Case Management
Oversee primary case management, including intake, assessment, individualized service planning, referrals, goal setting and ongoing support.
Ensure residents receive coordinated, client‑centred services that promote independence and long‑term housing success.
Support staff in delivering life skills development, employment supports, housing navigation and community integration services.
Oversee resident engagement, recreational programming, educational opportunities and wellness initiatives that foster belonging and personal growth.
Ensure services are equitable, accessible, culturally responsive and reflective of residents’ diverse needs.
Provide leadership, supervision, coaching, mentorship and…
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