Insurance Operations Team Leader

Position: Insurance Operations Team Leader Role
Elevate your career with Foresters Financial as a Team Leader in Insurance Operations, focusing on achieving business goals through leadership and process management. Drive team success while significantly enhancing customer satisfaction.

As a Team Leader, you'll oversee the performance of a dedicated service team, ensuring that all operations align with quality standards and compliance measures.

Your role will involve direct coaching, motivation, and development of team members to foster a productive environment. By utilizing your experience, you will enhance service delivery and customer experiences while supporting process transformations.

Key Responsibilities:

• Lead and manage a high-performing service team

• Foster strong relationships with internal and external stakeholders

• Coach and mentor team members for optimal performance

• Manage daily workflows and case management processes

• Initiate improvements through effective feedback loops

Requirements:

• At least 5 years of leadership experience in financial or insurance industries

• Proven skill in coaching and developing a service-oriented team

• Strong analytical and decision-making capabilities

• Excellent time management and multitasking skills

• Proficiency in Microsoft Office applications

Contribute to Foresters Financial’s mission while driving operational excellence.
#J-18808-Ljbffr