Manager, Business Solutions

Company:
Sovereign Insurance
Department:
Strategic Solutions

Employment Type:

Temporary Full-Time (18 months)
Work Model:
Hybrid (2 days in office)
Language:
This role operates in English.

At Sovereign Insurance, a wholly owned subsidiary of The Co-operators General Insurance Company, we believe leadership is shaped by purpose, collaboration, and meaningful contribution. When you grow, we grow - your success crowns ours.

We value diverse perspectives, bold ideas, and people who lift others up. Here, your initiative matters, and your efforts help build the resilience of the Canadian businesses and communities we serve.

That shared commitment strengthens our culture and moves us forward - together. That's the Crown Effect.

The Strategic Solutions team helps Sovereign turn strategy into action. We partner across the organization to drive strategic planning, business transformation, portfolio management, operational improvement, and enterprise change initiatives. By bringing together business insight, structured execution, and innovative thinking, we help leaders solve complex challenges, deliver meaningful outcomes, and build the capabilities needed for long-term success. As Manager, Business Solutions you will lead a team of business solutions professionals while acting as a champion for continuous improvement and execution excellence within the organization.

This role would support different business areas throughout the life cycle of a strategic initiative - opportunity identification, design, development & deployment of the initiative, sustaining the benefit and monitoring success. This role is critical to the next 4-year strategy in ramping up cross functional execution excellence.
This role is a strong collaborator who effectively works with peers and leadership at all levels to ensure optimal alignment of strategic and operational priorities while effectively managing resource capacity and budgetary constraints.

• Managing complex strategic business projects across all phases, while influencing stakeholders and following change management best practices to drive sustainable strategic change
• Leading the execution of the project management evolution roadmap, ensure a consistent project delivery framework and governance is applied across all projects and initiatives within Sovereign
• Training and coaching a team of business solutions professionals to manage projects role modeling execution excellence
• Partnering with the other leads within the team embed the appropriate capabilities in every project including insurance subject matter expertise, business analysis, business optimization, change management, automations etc.
• Acting as a liaison with the Enterprise Project Management Office to align on governance and best practices Leading, as required, cross functional teams in the end-to-end delivery of business optimization projects to identify process, capacity, KPI, metric, tool, and improvement opportunities that support strategic goals of efficiency and execution excellence, utilizing structured methodologies such as design thinking, customer journey mapping, and Lean Six Sigma.
• Engaging and collaborating with cross functional teams to cohesively execute all phases of strategic change initiatives.
• Coaching, developing, recruiting, and selecting talent, while managing and rewarding performance and fostering an agile culture to deliver strategic objectives.

• You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
• You foster innovation and continuous improvement with a focus on client experience.
• You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
• You successfully convey messages and demonstrate openness to exploring alternative points of view.
• You use critical thinking to guide decision making and apply a strategic mindset to adjust business plans based on shifting priorities.

• A post-secondary degree in Business Administration, Commerce or a related discipline.
• Certification in project…