Associate Director, Workplace Consulting

You will need to be nimble, flexible, and responsible for “wearing many hats” as the team continues to grow rapidly. You will be required to continue strengthening existing internal relationships, existing client relationships, pursue new business, and leading the successful delivery of Workplace Consulting projects alongside the Principal & Senior Director, Workplace Consulting and the Principal & Managing Director, Project Management & Workplace Consulting.

You will be entrusted to enhance, grow and be an integral part of the new Workplace Consulting service line focused on developing, creating and implementing the optimal solutions for our clients. You will enhance our clients’ performance by driving the use of information and technology through strategy, process, system, structural and behavioral change across a wide range of sectors. You will develop strategies derived from understanding our client’s business, operations, strategy, talent, technology, real estate and space while integrating real estate and infrastructure consulting solutions.

Your role will be part of an ambitious team that is changing the way operations and real estate decisions are made. You will have a high‑level of autonomy to work when and where you prefer, assuming you deliver per your engagement agreements with clients.

Currently, there are 3 key sub-service lines within the Workplace Consulting practice:

• Business Strategy alignment
• Stakeholder, Leader and Employee engagements
• Workplace Analytics
• Space Program Development
• Test Fits
• Workplace Settings (Kit of Parts), standards & metrics
• National/Global Workplace Playbooks
• Design Oversight/Management (for clients who have a design team already):
• Ensuring the implementation of the client approved workplace strategy and concepts are carried through into the design documents prepared by the client’s team.
• Change Engagement/Management
• Assess the change and develop a Change Strategy
• Workplace Transformation Roadmap
• Manage the change and guide the people through the journey
• Evaluate the results post‑move
• Business Development & Brokerage Enablement
• Winning Mandates
  :
  Partner with Brokers to lead the workplace strategy portion of "win-loss" pitches, providing the strategic "hook" that differentiates our firm.
• Revenue Growth
  :
  Identify opportunities to upsell consulting services to existing brokerage clients and drive new fee‑based revenue streams.
• Thought Leadership
  :
  Act as a subject matter expert for the Canadian market, contributing to white papers, webinars, and industry events (Core Net, IFMA, etc.).
• Internal Education
  :
  Build deep relationships with cross‑functional teams to demystify workplace strategy and empower brokers to identify strategic leads earlier in the sales cycle.

As a recent “start‑up” Practice and encouragement of entrepreneurial spirit, the long‑term goal for the Canadian Workplace Consulting practice is to expand into other advisory services, not limited to the following examples:

• Wellness Consulting (Fit Wel, WELL other)
• Hybrid Work Policy Support
• User Experience (UX) & Experience Design

Key responsibilities of the Associate Director include, but are not limited to, the following:

• Work both independently and collaboratively on projects to manage required aspects of a project from the initial workplace strategy to the project closeout, and all elements in between as required
• Support team members, while working independently or as part of group projects
• Recruiting, leading and coaching team members as required to support your report
• Provide best‑in‑class client‑centric service, delivering quality projects on‑time and on‑budget
• This role is directly part of the Ontario/Canadian team, but you shall also be available to be a resource to the US team as required/as needed.

• Work with Leadership to develop and produce business, define project scopes, write proposals and deliver projects – on time and within
• Develop, communicate and act on business plan including market position, and revenue projections
• Lead and manage a team that will serve multiple client projects across varying stages of progress and effectively balance a diverse set of…