Associate Vice-President, Enrolment Management & Registrar - Office of the Registrar - FT Admin

Associate Vice-President, Enrolment Management & Registrar - Office of the Registrar - FT Admin - (36508)

At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance,we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.

Position Title: Associate Vice-President, Enrolment Management & Registrar

Status: Full-time Admin

Hours: 37.5 hours per week

Faculty/Department: Office of the Registrar

Campus/

Location:

North Campus; occasional travel to Lakeshore Campus

Minimum Starting Salary: $191,723; starting salaries are determined based on qualifications and years of related experience.

Humber Polytechnic is growing faster than almost any institution in Ontario, and the Office of the Registrar is at the centre of that momentum. This is a rare opportunity to lead enrolment management and registrarial services at scale, shaping the experience of tens of thousands of applicants and students at one of the province's largest and fastest-growing polytechnics.

Reporting to the Vice-President and Chief Digital and Enrolment Officer, the AVP, Enrolment Management and Registrar advances enrolment strategy, policy development, and service innovation. The AVP provides strategic leadership and operational oversight for enrolment management and the Office of the Registrar, with direct influence over how Humber attracts, admits, and supports students from first inquiry through graduation.

The AVP champions applicant and student experience, ensuring consistency, fairness, and integrity across processes connected to Humber's academic faculties.

• Develop and implement evidence-based enrolment strategies and plans, using institutional data and market intelligence to meet strategic, financial, and student success objectives.
• Build and maintain strong relationships across academic faculties, Student Services, Institutional Research, Marketing, Recruitment, Information Technology Services, and Finance to advance shared recruitment, enrolment, and retention goals.
• Partner with academic leadership to inform program development, suspension, growth, and renewal decisions.

• Provide leadership and management direction for a modern, responsive Office of the Registrar, encompassing admissions, financial aid, student systems, academic records, scheduling, the Humber contact centre, and convocation.
• Lead the strategic administration and continuous improvement of student information systems and related technologies, championing digital transformation initiatives that enhance service delivery and operational effectiveness.

• Lead the development of policies and processes that support student success, enrolment management, regulatory compliance, and academic and administrative priorities
• Oversee academic appeals and related legal matters in partnership with academic and risk management colleagues.

• Foster a positive, inclusive, and high-performing work environment across the Office of the Registrar.
• Lead change management activities as service models, systems, and processes evolve, supporting staff through transitions and assessing impacts on teams.
• Build workforce and resourcing plans that align staffing levels and skill sets with enrolment priorities and service demands.
• Recruit, develop, and motivate a large, multi-functional team across the division.
• Establish clear performance objectives for direct reports, removing barriers and…