Global Head of Claims Insights at AXIS

Lead global claims management and insights for AXIS Capital in a senior role. Drive performance metrics and empower stakeholders with actionable insights for optimal claim performance.

As part of AXIS Global Claims Shared Services, the Global Head of Claims Management Information & Insights is responsible for the strategic execution of claims insights. This senior leadership position requires collaboration with multiple stakeholders to define performance metrics, improve data quality, and foster continuous improvement in claims processes. You will oversee regional reporting while ensuring consistency and accuracy in claims reporting across all lines.

Key Responsibilities:

• Own the global Claims MI & Insights strategy and framework

• Shape claims performance narratives for senior executive discussions

• Ensure accuracy in claims MI across regions and businesses

• Partner with Data & Analytics for enhanced reporting capabilities

• Build and lead a high-performing MI & Insights team

Requirements:

• Experience in Specialty markets, particularly within Lloyd’s

• Deep knowledge of claims processes and systems

• Proficiency with Power BI and analytics tools

• Strong analytical and communication skills

• Experience in hybrid work environments

Drive innovation in claims insights and improve decision-making at AXIS Capital through strategic leadership and a focus on data transformation.
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