Assistant Manager, Station Operations

Career Opportunities:
Assistant Manager, Station Operations (13489)

Requisition
13489
-Posted
08/04/2026

- Stations )
- Management-Stations )
- Job Opportunity

Requisition : 13489
Number of Vacancies: 1
Department: Stations ) - Management-Stations )
Salary Information: $ - $
Pay Scale Group: 10SA
Employment Type: Regular (On-Site)
New or Existing Vacancy : New

Weekly

Hours:

35 Off Days: Various Shift: Various
Posted On: August 4, 2026
Last Day to Apply: August 10, 2026
Reports to: Manager, Station Operations

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new  TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

Looking for a new and exciting opportunity? We are looking for an Assistant Manager, Station Operations, to join our team!

This position will be required to support station operations 24/7 and may involve working on evenings and weekends as required by the business.

Reporting to the Manager, Station Operations, you will be responsible for managing the daily operation and administration of the Station Operations section and ensuring section services are operated in a cost-effective manner in accordance with the TTC’s goals and objectives.

You will also be responsible for supervising a subordinate workforce and ensuring a high degree of productivity, employee morale, and customer service.

Other responsibilities of your role will include:

• Acting as a resource and providing consultation, direction, advice and guidance for the Stations Department.
• Assist with developing and monitoring all controls and procedures related to attendance management, meet and set KPI targets for overtime and labour costs.
• Ensure that various administrative tasks are carried out in a timely manner by clerical support staff. Detail work assignments to personnel, scheduling work and maximizing the use of available resources.
• Maintaining section files and records on incidents, discipline, performance and attendance, and following record retention guidelines.
• Planning, developing, and coaching the activities of employees in the daily performance of their assigned duties and responsibilities.
• Act as a resource and provide consultation, direction, advice and guidance for the Stations Department. May be required to provide expert technical opinion/or advice during legal proceedings and/or governmental investigations.
• Develop, foster and maintain contacts within the transit industry to encourage an information network.
• Inspect work locations and conducting regular station visits, communicating with supervisory personnel and unionized employees and participating in Safety Talks for the section.
• Research information and prepare various reports and recommendations related to the work. Conduct various presentations and workshops to senior staff and frontline personnel.

As a TTC employee, you will be responsible for promoting a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. You will provide leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.

You will also be participating in the TTC Customer Service Ambassador Program.

• Manage projects
• Secure and manage fiscal resources
• Communicate in a variety of mediums
• Apply…