Airport Operations General Manager

Lead the American Airlines airport team as the General Manager overseeing operations at YYZ Airport. Drive strategic leadership in safety, service excellence, and operational compliance.

In this critical role, you'll supervise airport staff and contractors while ensuring efficient operations across various functions including customer service, ticketing, and baggage handling. You'll be directly responsible for workforce planning, performance management, and cultivating a high-performing environment to enhance customer experience. Your leadership will drive every aspect of station performance to maintain American Airlines' industry reputation.

Key Responsibilities:

• Supervise airport staff and contracted personnel

• Lead workforce planning and financial stewardship

• Foster a culture of accountability and engagement

• Develop relationships with key partners and stakeholders

• Implement contract administration and vendor management tasks

Requirements:

• Bachelor’s degree in Business Administration or Management

• Minimum of 5 years international experience

• Fluency in English required

• Strong communication and problem-solving skills

• Knowledge of airport regulations and project management

Bring your leadership, operational expertise, and commitment to service excellence to the American Airlines family.
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