Account Director for North America

Lead operations as an Account Director at DEPT® in Toronto. This 12-month contract focuses on driving client engagement and operational excellence across North America.

Join the Global Studios team at DEPT®, where we specialize in creating emotive, conversion-driven campaigns. As an Account Director, you'll oversee an embedded account portfolio, ensuring seamless operations for our high-profile clients like Google and Meta. You'll enhance client experiences while managing team integration, revenue protection, and administrative mechanics.

Key Responsibilities:

• Manage client revenue through SOWs and contract renewals

• Act as primary operational support for North American clients

• Oversee recruitment and onboarding for embedded roles

• Collaborate with leadership on operational structures

• Ensure smooth delivery while spotting growth opportunities

Requirements:

• Proven experience in digital agencies or consultancies

• Strong resource management and forecasting abilities

• Expertise in building agency teams within client organizations

• Excellent relationship-building and issue-resolution skills

• Highly organized with a proactive 'get it done' mindset

Drive operational success and client satisfaction as a key leader at DEPT®.
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